Corporate Receptionist

Description

• Meeting Rooms: Set up and reset meeting rooms and event spaces to specified layouts.
• Professional Conduct: Maintain a high level of professionalism, adhering to company policies and procedures.
• Visible Support: Act as a tangible and accessible point of service for all inquiries.
• Facility Coordination: Support facilities management and the wider FOH team to proactively manage the workspace, ensuring compliance and maintaining high service standards.
• Efficient Check-ins: Manage visitor check-ins and check-outs, ensuring smooth access and departure processes.
• Query Management: Triage and respond to colleague queries via various platforms, referring them as needed.
• Queue Management: Proactively manage queues to streamline arrival and departure experiences.
• Effective Communication: Address and resolve visitor and colleague requests efficiently, ensuring clear and timely follow-up.
• Routine Checks: Perform floor walks and service audits, logging any necessary work orders.
• Team Collaboration: Work closely with client's workplace experience teams to support their initiatives, activities and events.
• Local Expertise: Provide comprehensive information about local attractions, services, and events.
• VIP Services: Ensure VIP guests receive exceptional service and satisfaction.
• Technical Support: Provide first line response to Audio Visual queries from colleagues arising from LBG IT/AV equipment installed in meeting rooms
• Lobby Excellence: Oversee the lobby environment, coordinating with housekeeping, catering, and other departments to uphold agreed standards.
• Visitor Engagement: Build rapport with frequent visitors, keeping the team informed about their preferences.
• Warm Welcomes: Host, greet and assist all visitors and colleagues with a professional, concierge-level approach.

Requirements

• Experience: Minimum 2 years' in high-end hotels, prestigious corporate workplaces, or premium hospitality.
• IT: Ability to handle a high volume of queries over different platforms
• Presentation: Immaculate grooming and personal presentation.
• Technical Proficiency: Skilled in Outlook, Word, Teams, and Chrome; experience with visitor management tools like Condeco.
• Communication Skills: Exceptional verbal, written, and interpersonal skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance