Team Leader, Aelia, One & Only One Za'abeel

Description

• Consistently monitor Food and Beverages being served and service quality, escalating any major problems/complaints to Management
• Monitor dining rooms for seating availability, service, safety, and well-being of guests
• Complete scheduled inventories and stock and requisition necessary supplies
• Monitor duty roster for the team
• Upsell food and beverages to maximize revenues
• Inspect storage areas for organization, use of FIFO, and cleanliness
• Ensure that an effective link is maintained between kitchen and service areas
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Ensure colleagues are working together as a team to ensure optimum service and that guest needs are met.

Requirements

• International experience preferred
• Deep knowledge of the outlets’ menu, promotional activities and other relevant issues concerning the outlet
• Willing to work flexible hours
• Minimum 2 – 3 years’ experience in a similar role in a luxury hotel or restaurant
• Excellent communication, interpersonal and leadership skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance