Tool Hire Manager

You'll be responsible for managing all aspects of the Tool Hire Department in our busy branch by building relationships with customers, driving sales and promoting our tool hire offering while managing your team and their compliance.

• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro-active cross selling to achieve Tool Hire targets
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network
• Manage the Tool Hire operation in branch - develop tool hire product knowledge & competence across all branch colleagues, giving regular and timely constructive feedback on performance
• Maintain full compliance with company policies and procedures, especially in relation to Health & Safety
• Use our in-house systems to process hires, organise deliveries, manage stock control and keep customers updated throughout their journey
• When required, deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures

**Please note: a driving license is essential for this role**

Are you based in Hull, or the surrounding area?

Do you have management/supervisory experience in the Tool/Plant Hire industry?

• Manual UK driving license, held for a minimum of 1 year, with no more than 6 points
• Confident in leading and developing a team
• IT literate with strong communication and organisational skills
• Experience in a customer facing, sales focussed role

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

• A wide range of voluntary benefits including holiday buying, discounted gym membership, salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Generous employee discounts
• Access to discounts with hundreds of your favourite high street and online retailers
• Retirement savings plan
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
• Competitive salary and discretionary bonus
• Life assurance
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support