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Leasing Consultant
Asset Living
Leases units, markets community, and handles resident relations.
6d ago
$18 - $22
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Glendale, AZ
Onsite
Company Size
8,500 Employees
Service Specialisms
Operations
Due Diligence
Training
Marketing
Financial Planning and Analysis
Human Resources
Advanced Data Analytics
Market Research
Sector Specialisms
Multifamily
Single-family
Affordable Housing
Build-to-Rent
Active Adult
Student Housing
Role
What you would be doing
market survey
lease closing
sales strategy
data management
resident retention
customer service
- The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like and remain in a stationary position, often standing or sitting for prolonged periods.
- Contribute to the general upkeep and cleaning of office, common areas, and model
- The employee is occasionally required to move self in different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust, or move objects up to 25 lbs. in all directions, lift or place objects up to 25 lbs., operate machinery and/or power tools, operate vehicles and/or golf carts, assess the accuracy, neatness and thoroughness of the work assigned, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals, traverse flat and non-flat terrain.
- Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
- Enforce policies of the community that the immediate supervisor delegates
- Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
- Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
- Effectively show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease.
- Assist in implementing annual marketing plan outreach
- Review and assist in completing market survey/analysis continually to generate ideas and formulate plans
- Ensure consistency in dealing with residents on all matters
- Assisting with lease audits, walking units, and turn process
- Perform various administrative tasks as needed
- Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
- While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, and repeat motions that may include wrists, hands, and/or fingers,
- Deal with resident complaints, concerns, and requests to ensure resident satisfaction
- Completes all leasing paperwork needed before move-in
- Manage excellent customer service and monitor service request turnaround and responsiveness
What you bring
osha
fair housing
high school
onsite
computer
software
- Must have basic knowledge of Fair Housing Laws and OSHA requirements.
- High School Diploma or Equivalent
- Regular/daily onsite attendance is required
- Ability to understand and perform all on-site software functions; basic computer skills required.
- Property Leasing and Administration
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1986-founded
Founded in 1986
The company was established during the savings-and-loan crisis to revitalize struggling properties.
285k units
Manages 285,000 units
Through strategic acquisitions, the company now manages over 285,000 residential units across various sectors.
$55B valuation
Manage $55 billion in assets
The company currently oversees properties valued at $55 billion, reflecting its extensive management capabilities.
40+ states
Operates in 40+ states
The company has a nationwide footprint with operations spanning over 40 states and 9 regional offices.
- It has transformed into a top-ranked third-party manager across multifamily, student, senior, affordable and build-to-rent sectors.
- Typical projects include large-scale apartment communities, student rentals leasing by the bed, affordable housing with HUD oversight, and senior living centers.
- It serves a diverse client base—from institutional investors to single-asset owners—without owning properties itself to avoid conflicts of interest.
- In 2020, it acquired Poetic Digital to bring creative and tech capabilities in-house, enhancing online resident experiences.
- Believing in putting people first, always, includes caring for residents, supporting teams, and investing in communities.
- Committed to excellence and accountability in all efforts.
- Promotes a culture of respect, collaboration, and trust, fostering open communication and inclusivity.
- Encourages innovation, continuous improvement, and adaptability to meet evolving stakeholder needs.
- Invests in people by providing opportunities for professional development and career growth.
By 2030
Net Zero Carbon Footprint Target
The company aims to achieve Net Zero carbon emissions by 2030, demonstrating a strong commitment to climate action.
- Committed to reducing energy consumption, waste, and carbon emissions in operations.
- Focus on minimizing the environmental impact of managed properties.
- Implement energy-efficient systems and promote eco-friendly practices in communities.
- Regularly monitor and report on environmental impact to drive continuous improvement.
- Fosters a culture of inclusion where every team member feels valued and supported.
- The leadership team is committed to promoting diversity across all levels of the organization.
- Offers employee resource groups that support and advocate for diverse communities within the company.
- Continuously reviews recruitment and development processes to ensure diversity and inclusion are embedded in business practices.
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