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Bistro/Bar Supervisor - Part-Time PM
Woodbury Corporation
A multi-disciplinary firm delivering infrastructure, engineering, and construction services.
Supervising food and beverage functions in a hotel bistro and assisting with banquet coordination and service.
Assists in the purchasing/ordering of food items and supplies. Maintains adequate supply levels to provide guest satisfaction.
Establishes effective communication between the Food & Beverage Department and other departments within the hotel.
Delegates responsibilities appropriately and effectively to department personnel.
Works with F&B Manager as well as Events Manager to hire and discipline Food and Beverage associates.
Assists the management in recognizing and correcting potential safety hazards (broken doors, fire hazards, etc.) and security problems (locking doors after hours, etc.).
Responds to client/guest complaints relating to food & beverage department in a timely manner.
Ensures proper training and certification (i.e. food handlers permits) of all food and beverage personnel.
Greets and welcomes meeting room guests upon arrival. Schedules and coordinates additional help as needed.
Ensures that all necessary arrangements are complete prior to meeting/banquet.
Assists in producing menus as needed. Assists in determining if proper presentation and service levels are being maintained by associates.
Creates and updates a weekly schedule for all Bistro Staff (with approval from F&B Manager).
Confirms all Bistro related orders and shipments. Ensures that items are stored properly upon receipt.
Reviews guest scores and comment cards. Implements ideas to improve customer satisfaction.
Assists Banquet Captain and Events Manager with coordination preparation and service of all banquets and meetings.
Ensures proper delivery of meeting room special requests.
Supervises and evaluates Bistro associates with manager assistance from F&B Manager as well as Events Manager.
Attends all required meetings.
Assists in the purchase of banquet supplies and food & beverage items for meeting room functions.
Maintains guest service as the driving philosophy of the hotel.
Helps to maintain an organized working environment. Assists in keeping all areas of the hotel clean.
Assists in setting banquet policies as dictated by market conditions.
Shops for miscellaneous food items and supplies at local stores when needed.
Assists in creating meeting room set-up sheets and delivers them to the Maintenance\Housekeeping Department in a timely manner.
Conducts reviews/evaluation of Food and Beverage staff with the F&B Manager as well as Events Manager.
Follows up with clients to ensure proper delivery of services from banquet service staff.
Welcomes meeting room clients when they arrive and verifies meeting room set-up, count for food preparation, audio visual needs, etc.
Ensures that all Bistro shifts are covered adequately. Works as Bistro Host for am or pm to cover during illnesses, busy time periods, and vacations as needed.
Works to maintain a high level of motivation for staff to improve performance. Creates incentive plans with F&B Manager as well as Events Manager and implements them appropriately.
Maintains a positive, cooperative work environment between staff and management.
What you bring
bartending
team player
professional
time management
safety
key control
Maintains a professional appearance and demeanor in all situations dealing with fellow associates, guest, and clients.
Must have bartending experience.
Manages time effectively to accomplish all desired tasks, duties, and action plans. Is punctual for all shifts and meetings.
Knows local health and safety codes and regulations that apply to hotel.
Works as a team player. Responds appropriately to direction/constructive feedback and applies as needed.
Understands, follows, and assists with policies and procedures for the hotel’s key control system.
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