Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Technical Support Engineer, Power Systems
Bentley Systems
Provide technical support for Bentley EasyPower software, resolving customer issues.
9d ago
Junior (1-3 years)
Full Time
Home Gardens, CA
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Engineering
Consulting
Design
Project Management
Technical Services
Software Solutions
Asset Management
Infrastructure Design
Sector Specialisms
Cities
Energy
Mining
Transportation
Electric Utilities
Rail
Roads
Water
Role
What you would be doing
escalation
reporting
customer support
issue resolution
knowledge base
product expertise
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Prepare accurate and timely reports
- Provide prompt and accurate feedback to customers
- Take ownership of customer issues reported and see problems through to resolution
- Ensure proper recording and closure of all issues
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues
- Create knowledge base including technical notes, and articles
- Develop and demonstrate expertise in Bentley's Electric Utilities software products
What you bring
windows os
sql server
knowledge support
microsoft teams
power systems
electrical eng
- Demonstrated proficiency with all modern Windows operating systems
- Microsoft SQL Server experience
- Excellent attention to detail
- Experience with Knowledge Centered Support
- Requires sitting or standing at will while performing work on a computer. The role requires communication with managers, peers and other colleagues of the company in person, and by utilizing Microsoft Teams chat, calling and meeting functions
- Comfortable troubleshooting software and network problems
- Strong oral and written communication skills
- Experience with power systems or using power system design and analysis software
- 1-2 years related experience
- Bachelor’s degree in electrical engineering or equivalent work experience
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded 1984
Year of Origin
The company was established in 1984, marking the beginning of its journey in providing advanced software solutions for infrastructure.
- Their tools empower engineers, architects, and builders to design, construct, and maintain critical infrastructure worldwide.
- Specialized in industries like water, transportation, energy, and utilities, they offer solutions that span the entire lifecycle of infrastructure projects.
- Bentley’s technology powers projects ranging from bridges and tunnels to railways, roads, and water treatment facilities.
- Notably, Bentley’s acquisition of numerous firms has expanded their capabilities in digital engineering, cloud computing, and AI-powered design.
- The company’s software is used by both private enterprises and public entities to manage complex, large-scale infrastructure initiatives.
- Their flagship product, MicroStation, has become a go-to for 2D and 3D computer-aided design (CAD) modeling.
- Bentley’s growth and success are driven by its commitment to innovation, sustainability, and customer satisfaction, positioning them as a leader in the infrastructure sector.
- Customer-centric innovation
- Commitment to quality and excellence
- Collaborative and empowering work environment
- Integrity in all interactions
- Passion for innovation and technology
- Focus on delivering sustainable outcomes
Target 2050
Net Zero Carbon Goal
The company aims to achieve net zero carbon emissions by the year 2050 through comprehensive strategies and innovations.
- Encourage adoption of sustainable infrastructure practices through digital solutions
- Use of digital twins to optimize energy efficiency and reduce carbon footprint
- Reduce environmental impact through smart construction and design technologies
- Support for clients in meeting their sustainability goals
- Gender balance in leadership roles and throughout the company
- Strong commitment to building a diverse and inclusive workforce
- Diverse talent pool with ongoing initiatives to increase representation across all levels
- Ongoing efforts to improve employee engagement through inclusive practices
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio