Warranty Manager - Maternity Cover at Sulzer in Leeds, England, United Kingdom | Kablio

Role

Description

warranty claims

claims management

stakeholder relations

process automation

root cause

Take full ownership of warranty claim deliverables, including hardware, financial and commercial outputs, dispute resolution, and customer satisfaction.
Manage claims under Sulzer’s Global Claims Management Process, ensuring timely execution and cost efficiency.
Build strong relationships with customers, suppliers, and internal stakeholders to achieve successful claim resolutions.
Drive continuous improvement, digitization, and automation within the warranty function.
Initiate root cause investigations, validate claims, and protect Sulzer’s contractual and financial position.

Requirements

claims management

contract negotiation

dispute resolution

sap

microsoft office

commercial

Ideally you will have experience in claims management, contract negotiation, and dispute resolution preferably within an engineering or manufacturing environment.
Commercial acumen and ability to act independently.
Strong communication and relationship management skills.
Familiarity with SAP and Microsoft Office.

Benefits

Multi-faith prayer room on site.
33 days annual leave.
Confidential support via Employee Assistance Programmes.
24/7 Onsite Gym
Competitive basic salary
Defined pension contributions.
A lively Sport & Social Club with Weekly and monthly prize draws, memorable outings, birthday surprises, and more
Onsite Subsidised Canteen, serving hot and cold meals served daily
Free onsite parking with electric vehicle charging.
Access to discounts on shopping, entertainment, lifestyle, plus opportunity to apply for Costco membership.
Continuous learning through Sulzer Learning Pathways.
A 37-hour working week supported by a flexible working policy, allowing employees to accrue additional hours. Hybrid working arrangements may be offered at the discretion of the line manager

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship or work permit support will be provided.

Security clearance

must hold or obtain a valid dbs check before starting.

Company

Overview

Founded in 1834

Year Established

Originated as a global leader in fluid handling solutions.

1850 Innovation Begins

Invention of Steam Pumps

Pioneered industrial applications with steam pumps.

80 Global Markets

Markets Served

Partners with industries worldwide for essential infrastructure.

15,000 Employees Worldwide

Global Workforce

Builds solutions with a dedicated team spanning regions.

Sulzer leads in manufacturing pumps, turbines, and related services with a rich history of innovation.
The company serves multiple sectors, including energy, water, industrial, and utilities, offering cutting-edge technologies.
Sulzer's engineering expertise has driven successful projects across the world, from energy plants to water treatment facilities.
Known for their commitment to high-quality standards, Sulzer’s solutions help businesses maintain operational efficiency and sustainability.
The company has expanded its reach through strategic acquisitions, becoming a key player in industrial services worldwide.
Sulzer’s ability to provide tailored, scalable solutions has made them a preferred partner for complex projects.
From refining oil to improving water management, Sulzer is instrumental in improving essential infrastructure worldwide.

Culture + Values

Trust
Responsibility
Respect
Enthusiasm
Passion for what we do
Pleasure at work
Courage (“Imagine if?”)
Engagement (full commitment to customers)
Balance (informed decisions based on experience and wisdom)
Customer partnership
Operational excellence
Committed people

Environment + Sustainability

99% of Carbon Footprint

From Use-Phase of Products

Approximately 99% of the company's carbon footprint stems from the use phase of its sold products.

30% Reduction Target

Scope 1 and 2 Emissions by 2030

Aims to reduce Scope 1 and 2 emissions by 30% by 2030 compared to 2024 levels.

Top 15% Globally

Ecovadis Silver Medal

Received the Ecovadis Silver medal, placing the company in the top 15% globally in 2024.

18.4 Risk Score

Morningstar Sustainalytics

Achieved a Low ESG risk rating with a score of 18.4 in 2024, according to Morningstar Sustainalytics.

Member of United Nations Global Compact
Carbon neutrality target for selected Scope 3 categories by 2050
Developed solutions in biopolymers, biofuels, carbon capture, biodegradable bioplastics, and renewable energy projects

Inclusion & Diversity

2019

Scholarship Launched

The Sulzer Scholarship for Women in Science and Engineering was established to support women in STEM fields, aiming to promote gender equality and diversity in these areas.

9 Countries

Top Employer Certification

The company has achieved Top Employer certification in nine different countries, recognizing its commitment to creating a diverse and inclusive workplace.

Diversity defined as interaction of different ways of thinking, skills and experiences; open cooperation and equal rights regardless of sexual orientation, religious and cultural background, gender identity
Holistic approach to integration/inclusion of people with disabilities
Voice of Sulzer employee survey since 2018 to drive continuous improvement and open dialogue
Committed people” values include healthy, energized, inclusive workplace

Articles

Careers

Innovation

Sustainability

Role

Description

warranty claims

claims management

stakeholder relations

process automation

root cause

Take full ownership of warranty claim deliverables, including hardware, financial and commercial outputs, dispute resolution, and customer satisfaction.
Manage claims under Sulzer’s Global Claims Management Process, ensuring timely execution and cost efficiency.
Build strong relationships with customers, suppliers, and internal stakeholders to achieve successful claim resolutions.
Drive continuous improvement, digitization, and automation within the warranty function.
Initiate root cause investigations, validate claims, and protect Sulzer’s contractual and financial position.

Requirements

claims management

contract negotiation

dispute resolution

sap

microsoft office

commercial

Ideally you will have experience in claims management, contract negotiation, and dispute resolution preferably within an engineering or manufacturing environment.
Commercial acumen and ability to act independently.
Strong communication and relationship management skills.
Familiarity with SAP and Microsoft Office.

Benefits

Multi-faith prayer room on site.
33 days annual leave.
Confidential support via Employee Assistance Programmes.
24/7 Onsite Gym
Competitive basic salary
Defined pension contributions.
A lively Sport & Social Club with Weekly and monthly prize draws, memorable outings, birthday surprises, and more
Onsite Subsidised Canteen, serving hot and cold meals served daily
Free onsite parking with electric vehicle charging.
Access to discounts on shopping, entertainment, lifestyle, plus opportunity to apply for Costco membership.
Continuous learning through Sulzer Learning Pathways.
A 37-hour working week supported by a flexible working policy, allowing employees to accrue additional hours. Hybrid working arrangements may be offered at the discretion of the line manager

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship or work permit support will be provided.

Security clearance

must hold or obtain a valid dbs check before starting.

Company

Overview

Founded in 1834

Year Established

Originated as a global leader in fluid handling solutions.

1850 Innovation Begins

Invention of Steam Pumps

Pioneered industrial applications with steam pumps.

80 Global Markets

Markets Served

Partners with industries worldwide for essential infrastructure.

15,000 Employees Worldwide

Global Workforce

Builds solutions with a dedicated team spanning regions.

Sulzer leads in manufacturing pumps, turbines, and related services with a rich history of innovation.
The company serves multiple sectors, including energy, water, industrial, and utilities, offering cutting-edge technologies.
Sulzer's engineering expertise has driven successful projects across the world, from energy plants to water treatment facilities.
Known for their commitment to high-quality standards, Sulzer’s solutions help businesses maintain operational efficiency and sustainability.
The company has expanded its reach through strategic acquisitions, becoming a key player in industrial services worldwide.
Sulzer’s ability to provide tailored, scalable solutions has made them a preferred partner for complex projects.
From refining oil to improving water management, Sulzer is instrumental in improving essential infrastructure worldwide.

Culture + Values

Trust
Responsibility
Respect
Enthusiasm
Passion for what we do
Pleasure at work
Courage (“Imagine if?”)
Engagement (full commitment to customers)
Balance (informed decisions based on experience and wisdom)
Customer partnership
Operational excellence
Committed people

Environment + Sustainability

99% of Carbon Footprint

From Use-Phase of Products

Approximately 99% of the company's carbon footprint stems from the use phase of its sold products.

30% Reduction Target

Scope 1 and 2 Emissions by 2030

Aims to reduce Scope 1 and 2 emissions by 30% by 2030 compared to 2024 levels.

Top 15% Globally

Ecovadis Silver Medal

Received the Ecovadis Silver medal, placing the company in the top 15% globally in 2024.

18.4 Risk Score

Morningstar Sustainalytics

Achieved a Low ESG risk rating with a score of 18.4 in 2024, according to Morningstar Sustainalytics.

Member of United Nations Global Compact
Carbon neutrality target for selected Scope 3 categories by 2050
Developed solutions in biopolymers, biofuels, carbon capture, biodegradable bioplastics, and renewable energy projects

Inclusion & Diversity

2019

Scholarship Launched

The Sulzer Scholarship for Women in Science and Engineering was established to support women in STEM fields, aiming to promote gender equality and diversity in these areas.

9 Countries

Top Employer Certification

The company has achieved Top Employer certification in nine different countries, recognizing its commitment to creating a diverse and inclusive workplace.

Diversity defined as interaction of different ways of thinking, skills and experiences; open cooperation and equal rights regardless of sexual orientation, religious and cultural background, gender identity
Holistic approach to integration/inclusion of people with disabilities
Voice of Sulzer employee survey since 2018 to drive continuous improvement and open dialogue
Committed people” values include healthy, energized, inclusive workplace

Articles

Careers

Innovation

Sustainability