Product Technology Manager

Description

• Represent Reliable at industry events (AFSA, NFPA, NFSA, SFPE, etc.)
• Plan, develop, and execute hands-on and classroom training for sprinkler system designers and fitters
• Answer technical questions on Reliable products submitted by telephone and email
• Operate and maintain valve demonstration trailer
• Meet with customers, specifying engineers, and end users to discuss the use, features, and benefits of Reliable products
• Perform technical training for Reliable personnel
• Troubleshoot Reliable products
• Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor
• Setup, attach, and detach a tandem bumper tow trailer
• Assist with creation and maintenance of technical documentation
• Provide input on new products and product improvements
• Directly support sales force as necessary
• Provide technical presentations to industry associations, customers, specifying engineers, and end users

Requirements

• Ability to solve complex technical problems
• Strong presentation skills, including the ability to present to large groups
• Ability to occasionally lift parts with weights up to 50 lbs
• Outstanding attention to detail and accuracy
• Excellent written and oral communication skills
• Extensive knowledge of all types of fire sprinkler systems as well as design and installation practices
• Extensive national and some international travel by ground or air – approximately 50%; intermittent
• Ability to assemble and build demonstration sprinkler systems, including steel piping, couplings, valves, sprinklers, and other devices
• Possesses strong commitment to a team environment while working well independently
• Proficient in Microsoft Office Software and AutoCAD
• Strong customer service, interpersonal, and collaboration skills
• Ability to interpret construction drawings and specifications
• 7+ years in fire sprinkler system design and installation
• Ability to safely drive a pickup truck /trailer combination in excess of 15,000 lbs
• Ability to be punctual and attend work on a regular and consistent basis
• Detailed understanding of NFPA standards and FM Global Loss Prevention Data Sheets
• Associates degree in fire protection, mechanical technology or Related Field

Benefits

• Regular travel by car, truck, and air

Training + Development

Interview process

Visa Sponsorship

Security clearance