Operations Manager

Description

• Ensure compliance with health and safety regulations (AHJ, GDI/Ainsworth, client).
• Facilitate consistency in systems, processes, and tools.
• Champion continuous improvement and smarter work practices.
• Interfacing with customers, ensuring completion of workflows and associated outcomes are delivered on time.
• Provide direct and team support to meet portfolio outcomes.
• Support reporting and performance tracking (monthly, quarterly, annual).
• Participate in the development of operating and capital expense budgets for your assigned portfolio.
• Maintain documentation to meet client and regulatory requirements.
• Participate in and contribute to client performance reviews (e.g. Monthly Business Reviews, Quarterly Business Reviews) as required.
• Ensure client and customer satisfaction; strong employee engagement and a positive work environment that enables account retention.
• Identify value-creation opportunities (e.g. efficiencies and/or cost savings) within your team and portfolio.
• Ensure all work records are accurate and up to date.
• Investigate and implement innovative opportunities to enhance our operational efficiencies.

Requirements

• Ability to produce and communicate detailed reports.
• Experience with CMMS systems (e.g., eMaint, Maximo).
• Strong analytical and problem-solving abilities, including incident fact-finding and risk mitigation.
• 5+ years of IFM leadership (General Maintenance Manager, Operations Manager) or a bachelor’s degree in engineering, manufacturing, or management with 3+ years of operational leadership.
• Ability to follow plans and provide feedback when objectives aren’t met.
• Excellent oral and written communication skills.
• Continuous Improvement experience (Lean Six Sigma).
• Strong attention to detail and ability to meet deadlines.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance