Commercial Credit Analyst

Description

• Work with Element Labs and Credit team to ensure each piece of the journey meets customer expectations
• Conduct calls to support customers during onboarding
• Issue and adapt welcome packs for all customers
• Serve as first point of contact for customer onboarding queries within the Credit team
• Manage transition of customers to the Credit team after onboarding
• Set up new accounts across multiple platforms and maintain customer master data
• Conduct credit checks with reference agencies and perform continual credit monitoring
• Assist in developing metrics to measure onboarding success

Requirements

The position follows a hybrid schedule, requiring three days in the office and two days remote after completion of training.

• Experience in multi‑site or location‑based customer or credit support
• Proficiency with accounting software systems
• Effective prioritization skills and ability to influence operations
• Demonstrated problem‑resolution abilities
• Excellent analytical skills and knowledge of cash collection and credit risk processes
• Strong interpersonal skills and teamwork orientation
• Ability to remain calm under deadlines and multiple priorities
• Availability to work in the office three days per week
• Experience reading and providing recommendations based on credit reports
• Microsoft D365 experience

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance