Tunnel and Open Route Mechanical & Electrical Fit out and ventilation
HV Power Distribution
Telecommunications
Command Control Signalling & Traffic Management
Network Integrated Control Centre Building
Depot Construction
Railway Systems
Role
Description
facility allocation
site visits
visual inspections
safety compliance
stock management
maintenance reporting
Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI
Allocate facilities (i.e. lockers) as required and maintain a tracking log to ensure all allocated facilities and equipment is accounted for.
Required to visit other HS2 sites on a rota basis, taking on a more management responsibilities when assuming the role as the only facilities contact on site.
Carry out some light labouring duties to ensure all site specific set ups are appropriate, timely and in line with agreed standards and requirements, ensuring the wellbeing and safety to all staff on site.
Carry out visual checks of Defib machines and carry out regular building inspections, focusing on ensuring the safety of all employees – such as fire exits / corridors are kept clear of blockages.
Support the recruitment and management of key voluntary roles such as First Aiders, Fire Wardens to ensure compliance with legislation and regulation requirements.
Maintain the visual standards of all meeting rooms and communal office areas in line with agreed standards and requirements.
Support the co-ordination of all DSE Assessments for all new employees
Stock check and order stationery and tea and coffee supplies to ensure refreshments are always available. Install and remove posters and signage as directed to ensure visual information is accurate and up-to-date.
Answer general facilities queries and service requests from staff via email, phone and face to face, recommend alternatives sources/courses of action if unable to assist, to ensure that high standard customer service is delivered.
Request or create security passes for all HS2 offices and maintain tracking log/database to ensure all information is accurate and up-to-date.
Review, process and report any building maintenance faults to the contracted FM Service Provider or Landlord, to ensure offices are fully operational.
Requirements
ms office
ms excel
facilities management
customer service
health safety
problem solving
Experience of responding effectively to reactive work requests
Ability to meet deadlines with a can-do attitude to problem solving with the end [1] user at the forefront of decision-making
Ability to manage own workload and work independently without continuous supervision.
Ability to work in accordance with good health and safety and manual handing practices.
MS Office suite (inc. Teams)
Ability to apply attention to detail, highly organised and efficient approach to tasks.
Ability to work as part of a virtual team in a cohesive and communicative manner
MS Excel – working with large data sets
Previous experience of Estates / Facilities Management
Previous experience in a customer facing and supporting role.
Willingness to undertake health and safety training including manual handling principles and practice
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
hs2 does not hold a home office sponsorship licence; no sponsorship offered.
applicants must already have the right to work in the uk at the time of application.
Security clearance
pre‑employment checks include nationality & immigration status, employment references, dbs, financial and education checks.
Company
Overview
Transforming the UK’s rail network with the vision of connecting cities through high-speed rail.
Aiming to increase capacity, improve connectivity, and stimulate economic growth across the country.
Construction is underway for the first phase, connecting London to the West Midlands, with additional phases planned to reach further northern cities.
Focusing on advanced infrastructure and cutting-edge technology to deliver a future-proof transportation system.
Expected to provide significant job opportunities and create thousands of skilled roles in construction and engineering.
High-speed rail line will reduce travel times, making travel between major cities faster, greener, and more reliable.
Ambition is to deliver a world-class rail experience while supporting sustainability with energy-efficient technologies.
Represents one of Europe’s largest and most significant infrastructure projects, pushing the boundaries of engineering and design.
Culture + Values
Ensuring value for money: manage corporate costs efficiently, bear down on programme costs while protecting strategic goals
Respecting communities: be good neighbours; community engagement drives thinking, actions and decisions
Championing teamwork and collaboration: promote a ‘one team’ approach with positive relationships between HS2, suppliers and government
Creating a positive legacy for Britain: bring country closer together, boost economy, and improve lives of this and future generations
Integrity: act fairly, transparently and consistently; use powers wisely and do the right thing even in difficult circumstances
Leadership: use innovation and challenge to lead by example; set new standards for mega‑projects
Respect: understand others, recognise their value, listen, explain decisions clearly, work flexibly
Safety: make safety first consideration; care for workforce, passengers and public, speak up if something is unsafe
Environment + Sustainability
2700 Tonnes CO2
Steel Reduction Savings
Reducing steel usage saved over 2,700 tonnes of CO2 and £7 million in costs.
87000 tCO2
Curzon Street Carbon Reduction
A 55% reduction in carbon emissions achieved at Birmingham Curzon Street station design.
7M Trees
Green Corridor Planting
Planting 7 million trees and shrubs to enhance biodiversity alongside the railway.
10M Tonnes
Aggregate Transported
Transporting 10 million tonnes via 15,000 trains, reducing lorry journeys and emissions.
Target to be a net-zero carbon railway by 2035
All trains powered by 100% zero-carbon energy
Corporate net-zero for business activities from 2025
All trains powered by 100% zero-carbon energy from day one of operation
PAS 2080 accreditation for whole-life carbon management
50% reduction in carbon emissions from steel and concrete by 2030
Use of electric zero-emission machinery and solar & hydrogen welfare cabins
Curzon Street station uses solar panels and ground-source heat pumps
Inclusion & Diversity
90% Response Rate
Diverse employee engagement surveys
Bi-annual staff surveys achieved a notable 90% response rate from diverse groups, compared to an overall 84%. Results indicated increased feelings of respect and well-being among participants.
56 Nationalities
Multicultural workforce representation
The company employs individuals from 56 different nationalities, creating a vibrant and inclusive multicultural environment across global projects.
Respect Campaign led ‘Banter in the Office’ toolbox talks to clarify acceptable vs inappropriate language, delivered to over 2,000 colleagues
Reverse mentoring programme launched Sep 2022: senior leaders mentored by junior employees from under‑represented groups to inform strategy and reduce bias
Reverse mentoring feedback: "valuable outlet… share experiences as minorities" leading to real changes in company strategy, targeting undesirable behaviours