Facilities Assistant

Description

• Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI
• Allocate facilities (i.e. lockers) as required and maintain a tracking log to ensure all allocated facilities and equipment is accounted for.
• Required to visit other HS2 sites on a rota basis, taking on a more management responsibilities when assuming the role as the only facilities contact on site.
• Carry out some light labouring duties to ensure all site specific set ups are appropriate, timely and in line with agreed standards and requirements, ensuring the wellbeing and safety to all staff on site.
• Carry out visual checks of Defib machines and carry out regular building inspections, focusing on ensuring the safety of all employees – such as fire exits / corridors are kept clear of blockages.
• Support the recruitment and management of key voluntary roles such as First Aiders, Fire Wardens to ensure compliance with legislation and regulation requirements.
• Maintain the visual standards of all meeting rooms and communal office areas in line with agreed standards and requirements.
• Support the co-ordination of all DSE Assessments for all new employees
• Stock check and order stationery and tea and coffee supplies to ensure refreshments are always available. Install and remove posters and signage as directed to ensure visual information is accurate and up-to-date.
• Answer general facilities queries and service requests from staff via email, phone and face to face, recommend alternatives sources/courses of action if unable to assist, to ensure that high standard customer service is delivered.
• Request or create security passes for all HS2 offices and maintain tracking log/database to ensure all information is accurate and up-to-date.
• Review, process and report any building maintenance faults to the contracted FM Service Provider or Landlord, to ensure offices are fully operational.

Requirements

• Experience of responding effectively to reactive work requests
• Ability to meet deadlines with a can-do attitude to problem solving with the end [1] user at the forefront of decision-making
• Ability to manage own workload and work independently without continuous supervision.
• Ability to work in accordance with good health and safety and manual handing practices.
• MS Office suite (inc. Teams)
• Ability to apply attention to detail, highly organised and efficient approach to tasks.
• Ability to work as part of a virtual team in a cohesive and communicative manner
• MS Excel – working with large data sets
• Previous experience of Estates / Facilities Management
• Previous experience in a customer facing and supporting role.
• Willingness to undertake health and safety training including manual handling principles and practice

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance