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Assistant Facility Manager
Jll
JLL provides professional services in real estate and investment management worldwide.
Manage CMMS, coordinate maintenance, oversee work orders and vendor performance.
10d ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Boston, MA
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
maintenance planning
cmms management
risk mitigation
vendor coordination
work order review
kpi management
Using industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibility
Responsible for overall integrity of the CMMS (Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives
Manage operations to mitigate operational risk
Interface with Vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption. Provide Vendor Coaching on Corrigo
Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience
Ensure appropriate and prompt follow up with customers, technicians, and vendors
Oversight of all Health, Safety, Security and Environment initiatives and processes.
Communicate KPI and SLA requirements to in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion
What you bring
facilities management
cmms
undergraduate degree
ms office
excel
customer service
Ability to plan and manage work under time constraints
3-4+ years’ experience with facilities management and managing CMMS/Work Order applications
Undergraduate degree preferred, or equivalent experience
Proficient in MS Office, and possess strong written, verbal and people skills
Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports
Ability to multitask and work without direct supervision
Superior customer service skills and a strong orientation to provide exceptional JLL customer experience
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