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Junior Engineer/ Engineer- Technical Service
Kone
KONE provides innovative elevator and escalator solutions, along with digital services for buildings.
Perform safe service, resolve technical issues, ensure customer satisfaction for elevator equipment.
9d ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Hyderabad, Telangana, India
Field
Company Size
68,000 Employees
Service Specialisms
Elevators
Escalators
Autowalks
Automatic building doors
Maintenance
Modernization
People flow planning
Digital access control
Sector Specialisms
Residential
Commercial
Industrial
Buildings
Government
Role
What you would be doing
Contributes to the ongoing improvement of products, methods and safety by providing feedback to
Responsible for performing first visits of new equipment coming from competitors or KONE when
Responsible for customer satisfaction through quality of service and through proactive and precise
Accountable for improving the competence of the Maintenance Technicians by explaining the root
Responsible for identifying any technical issues in equipment under maintenance that could cause
Responsible for safe working practices and carrying out the operations according to maintenance
Responsible for giving feedback to any repair or adjustment needs that could reduce call outs and
Responsible for actively identifying any technical competence gaps to maintain new equipment in
Responsible for effectively planning his/her workload, in conjunction with THD Manager
Accountable for maintaining excellent relationships with the customers and users present on site
Responsible for solving complex remote monitoring / alarm system issues that THD has assigned
Responsible for spreading the knowledge of Field Letters, Express Letters and new maintenance
Responsible for giving training/coaching to Maintenance Technicians nominated by the THD /
Responsible for solving complex technical issues that THD has assigned to him/her
The company has a century-long history of pioneering advancements in the lift and escalator industry.
60+ Countries
Global Presence
Operates internationally, combining local expertise with large-scale capabilities in over 60 countries.
Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators.
Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable.
Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System.
A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability.
Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes.
Committed to technological advancements, including smart building solutions and predictive maintenance.
Culture + Values
Customer First: We create value for customers by understanding their needs and exceeding their expectations.
Caring: We care about the safety and wellbeing of our people and the environment.
Sustainability: We are committed to improving the efficiency and sustainability of urban life.
Teamwork: We succeed together by sharing knowledge and working as one.
Achievement: We strive for excellence and take pride in delivering outstanding results.
Environment + Sustainability
Net Zero by 2035
Carbon Emissions Target
Committed to achieving net-zero carbon emissions by the year 2035, demonstrating a strong focus on climate action.
56% CO2 Reduction
Emissions Decrease
Achieved a 56% reduction in CO2 emissions per unit of added value compared to 2018 levels by 2020, showcasing significant progress in emissions management.
30% Energy Savings
Product Efficiency
Focus on energy efficiency in product design, aiming for new products to achieve an average of 30% energy savings, promoting sustainable consumption.
80% Recyclable
Material Use
Ensures that 80% of materials used in new products are recyclable, supporting circular economy principles and reducing waste.
Sustainability integrated into product design and lifecycle management.
Inclusion & Diversity
50% Women
Senior Management 2023
Reflects gender diversity in senior leadership roles.
40% Target
Leadership by 2030
Aims to increase women in leadership positions by a specific future date.
Launched a global employee training program focusing on unconscious bias and inclusive leadership.
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