Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
1 days ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Kaukauna, Wisconsin, United States
Field
Company Size
69,000 Employees
Service Specialisms
Sector Specialisms
Description
safety management
field planning
resource allocation
route optimization
technical support
process improvement
The manager will oversee field activities, allocate manpower and materials, and ensure service quality across the territory. They will also conduct training, optimize routes, and provide technical support, authorizing repair orders as needed.
- Ensure field employee safety and service quality in the territory.
- Plan, organize, and manage service field activities to meet customer needs and company standards.
- Allocate resources such as manpower and materials efficiently.
- Conduct field education training and improve route schedules and callback rates.
- Provide technical support to field staff and authorize repair orders.
- Lead initiatives to improve efficiency and communication.
Requirements
7+ years
leadership
elevator
communication
computer
driver's license
Candidates need at least seven years of relevant experience, including leadership of technician teams, a high school diploma (BA/BS preferred), strong communication and computer skills, and a valid driver’s license for territory travel. Elevator industry experience is beneficial but not required.
- High school diploma required; BA/BS preferred or equivalent experience (7+ years).
- Minimum 7 years relevant work experience, including leadership of technician teams.
- Leadership experience; elevator industry experience desirable.
- Strong communication, teamwork, and customer service skills.
- Proficient with computers and business acumen.
- Valid driver’s license and willingness to travel within territory.
- Intensive training in technology, processes, and soft skills.
Benefits
Otis offers a comprehensive benefits package, including a 401(k) with match, full medical/dental/vision coverage, paid vacation, holidays, sick leave, life and disability insurance, parental leave, tuition reimbursement, and a scholarship program.
As a global leader with a legacy of innovation, Otis moves billions of people daily and values safety, ethics, quality, and employee development. Joining the team provides opportunities for growth, training, and contributing to iconic projects worldwide.
- Competitive 401(k) with company match and automatic contributions.
- Comprehensive medical, dental, vision, and prescription drug coverage for employee and dependents.
- Three weeks paid vacation, paid holidays, and sick leave.
- Life and disability insurance plus voluntary benefits (legal, pet, home, auto).
- Generous parental leave, adoption assistance, and tuition reimbursement.
- Employee Scholarship Program, performance bonuses, and recognition programs.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
1853 Founded
Year of Establishment
Operates as a leader in vertical transportation solutions.
- Pioneered the first passenger elevator, revolutionizing urban transportation.
- Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
- Their work can be seen in iconic structures like the Burj Khalifa.
- Focuses on safety, efficiency, and sustainability in urban spaces.
- Advanced smart elevator systems enhance user experience and energy efficiency.
Culture + Values
- We put people at the center of everything we do.
- We are reliable, smart and focused on the future.
- We are creating a more personal, connected world.
- We roll up our sleeves to get it done.
Environment + Sustainability
50% Reduction
Emissions Target
Aims to cut Scope 1 and Scope 2 emissions by half by 2030.
100% Certification
Zero-Waste Goal
Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.
30% CO₂ Reduction
Emissions Achievement
Factories have reduced CO₂ emissions by more than 30% since 2015.
6.62M lbs Recycled
Waste Diversion
Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.
- Achieve carbon neutrality for factory electricity by 2030.
- Complete ISO 14001 certification for all factories by 2025.
- Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
- Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.
Inclusion & Diversity
34% Women Executives
Women in Leadership
34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.
26% Diverse Executives
Ethnic/Racial Diversity
26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.
56% Diverse Board
Diverse Representation
Over half of the Board members are women, ethnically diverse, or both.
100% Gender Parity
Gender Parity Target
Aiming for equal gender representation in executive ranks by 2030.
- Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
- A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.