Systems Administrator

Description

As a member of IT Infrastructure, the Systems Administrator is responsible for enterprise servers, infrastructure, cybersecurity, as well as cloud platforms including Microsoft 365 in accordance with Clark Pacific best practices.

• Perform IP address configuration and Network diagnostics as needed.
• Ensure hardened cybersecurity with use of Microsoft Defender products and services (XDR, Endpoint, Identity, Sentinel, etc...). ITIL best practices, appropriate refresh updates of hardware & operating systems, patch management (ARC, SCCM), remediation of risk alerts & penetration test findings.
• Assist Helpdesk Technicians and teammates with escalated incidents.
• Respond to assigned incidents, service change requests, and enhancements meeting SLAs and metrics.
• Utilize Microsoft Intune for device management, deploying policies, software control, reporting, and compliance.
• Ensure back-up and recovery policies are followed including timely & successful completion of back-up jobs.
• Monitor server performance with tools such as SolarWinds and perform server optimization strategies.
• Build, solution, and document processes that pertain to Server infrastructure, application configuration and overall processes
• Assist with Infrastructure planning and analysis of organizational technology needs.
• Administer Microsoft Office 365 including user management, licenses, policies, configuration, data storage and retention
• Assist with configuration of network devices for deployment.
• Assist with the admin and maintenance of telephony system by provisioning handsets, setting up extensions, and supporting user requests.
• Ensure the stable and secure operations of the Clark Pacific Server farm (physical, vhosts, virtual machines), Infrastructure, business applications and Cloud services (e.g. DNS, DHCP, AD, AAD, File & Application servers etc.).
• Ensure enterprise software (operating system and application) is kept to most current versions.

Requirements

Bachelors or better in Information Technology or related field.

• 4-year degree in Computer Science, Engineering or related field/equivalent experience.
• Azure experience preferred.
• Server Backup experience with Veeam, Veritas, or similar.
• Experience with tools including AutoCAD, Tekla, Viewpoint, Bluebeam,
• 1 or more certifications in Microsoft administration
• Autodesk Build and other applications used in the AEC industry or manufacturing strongly preferred.
• ITIL Foundations Certificate or related experience with IT best practices.
• Windows Server Administration, Active Directory, and Scripting skills.
• Working knowledge of communication systems, data, voice, and video.
• A minimum of 5 years in a Helpdesk Tech II role with progressive responsibility.
• A minimum of 2 years supporting Cybersecurity monitoring and remediation.
• A minimum of 1 year in a Systems Administrator role or related experience.
• Working knowledge of network infrastructure, topology, and cabling.
• SQL experience preferred.

Benefits

*Benefits will be subject to a waiting period*

• Voluntary Ancillary Benefits such as Critical Illness, Accident Insurance and Whole life insurance.
• Medical FSA
• Dependent Care FSA
• Competitive compensation, being paid on a weekly basis.
• 401k matching 100% of the first 3%, then 50% of the next 2%
• Employer paid life insurance paid by Clark Pacific
• Health, Dental and Vision Insurance with the options of using Kaiser and VSP for vision!

Training + Development

Interview process

Visa Sponsorship

Security clearance