Resident Manager

• Respond promptly and professionally to resident inquiries, striving for swift resolution.
• Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance with state laws.
• Adhere to all organizational systems, programs, training, policies, and procedures.
• Implement collection strategies to minimize evictions and delinquencies.
• Drive lease renewals and execute new leases within the market.
• Foster positive relationships with residents in your assigned portfolio.
• Represent the company at eviction hearings and monitor HOA compliance.

Are you passionate about real estate and property management? We’re seeking a dedicated Resident Manager to oversee a portfolio of single-family homes. This role is pivotal in ensuring a superior resident experience, resolving customer service issues, optimizing resident retention, and processing documentation through the tenant lifecycle.

• Experience with property management software a plus.
• Bachelor’s degree in real estate, finance, business management, or a related field preferred.
• Real Estate License and any permits/certifications required by state’s real estate commission to engage in property management.
• Minimum of three (3) years of directly related experience in Property Operations, Real Estate, or Property Management preferred.
• Valid driver’s license required.
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) required.
• Strong tenant relationship management and negotiation skills.
• Excellent verbal and written communication skills.
• High School Diploma/GED required.

This position is eligible to receive quarterly bonus payments.

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

The anticipated pay range/scale for this position is $63,909.00 to $79,864.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation