Ecommerce Sales Representative
Trimble Inc.
Drive online SaaS sales acquisition and retention for AECO eCommerce channel.
3 days ago ago
$68,000 - $78,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Westminster, CO
Hybrid
Company Size
11,600 Employees
Service Specialisms
Construction
Geospatial
Agriculture
Transportation and Logistics
Telecommunications
Asset Tracking
Mapping
Utilities
Sector Specialisms
Construction
Geospatial
Engineering and Construction
Field Solutions
Mobile Solutions
Advanced Devices
Transportation and Logistics
Field Service Management
Role
What you would be doing
salesforce
bi visualization
data analysis
live chat
campaign reporting
promotion execution
- Manage opportunities and leads, ensuring accurate tracking and timely follow-up. Maintain detailed records in Salesforce, ensuring up-to-date customer information and activity.
- Partner with the analytics team to create new visualizations via business intelligence tools.
- Directly negotiate with customers to overcome adoption barriers and develop plans to resolve pain points.
- Stay abreast of trends and innovations in eCommerce to continue to maximize eCommerce sales growth.
- Quickly respond to online customer inquiries to increase sales conversions.
- Collaborate with the AECO sales team to achieve sales goals for both new customer acquisition and existing customer retention within the online sales channel.
- Help plan promotional strategy with a focus on new and renewal campaigns including abandoned carts, migration campaigns, trial campaigns, winback, and other online targeted promotions and campaigns.
- Use online platforms such as live chat, CRM systems (e.g., Salesforce), and digital tools to source new leads and prospects.
- Communicate daily with customers through various channels, including email, live chat, and phone calls.
- Analyze data to identify trends and opportunities for improving retention and reducing churn
- Take ownership of customer issues, ensuring minimal escalation and high satisfaction.
- Report on eCommerce performance campaigns, including standard KPIs such as conversion rates, page views, abandoned cart rates, customer engagement, and lifetime value metrics.
- Collaborate with cross-functional teams to design, operationalize, and execute relevant online promotions to drive financial performance for eCommerce.
What you bring
bachelor's
5+ years
salesforce
ecommerce
customer service
sales targets
- Must be located within 1 hour from the Westminster office.
- Strong focus on achieving sales targets and driving business results, with a track record of meeting or exceeding goals.
- Demonstrated ability to rapidly learn and efficiently navigate multiple business systems, ensuring seamless task completion and operational effectiveness.
- Effective time management, multi-tasking, prioritizing, and meeting deadlines.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Must be a driver of eCommerce change and continuous improvement.
- Demonstrated ability to handle sensitive information with integrity and maintain a professional demeanor.
- Bachelor’s degree or equivalent
- Strong ability to collaborate with stakeholders and customers at various levels.
- Keen attention to detail, a high level of initiative, and the ability to work independently.
- 5+ years of practical experience in customer service or sales
- Must report to the office at least 3 days a week but can work remotely otherwise.
- Experience with Salesforce CRM ideal.
- Must have previous hands-on experience with customer engagement.
- Background in global eCommerce sales, digital sales, SaaS, and platforms.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded in 1978
Company Established
Trimble's origins as a provider of high-precision positioning solutions for the GPS market.
- Offers integrated solutions across construction, agriculture, and transportation.
- Cutting-edge technology streamlines workflows and improves efficiency.
- Provides both hardware and software solutions, focusing on automation, geospatial data, and real-time analytics.
- Notable projects include smart city infrastructure, autonomous vehicles, and precision farming systems.
- Played a key role in developing GPS technology and transforming resource management.
- Solutions help achieve higher productivity, safety, and sustainability.
- Create a welcoming environment where everyone can be themselves and grow together.
- Encourage intentional growth and humility.
- Foster innovation through curiosity and problem-solving.
1.5°C Alignment
Science-Based Targets
Approved SBTi in 2022 to limit global warming to 1.5 degrees Celsius, in line with the Paris Agreement.
50% Reduction
Scope 1 & 2 Emissions
Target to reduce absolute Scope 1 and 2 greenhouse gas emissions by 50% from a 2019 baseline by 2030.
50% Reduction
Scope 3 Emissions
Aim to cut absolute Scope 3 greenhouse gas emissions by 50% from 2019 levels by 2030, covering fuel, energy, and transportation activities.
100% Renewables
Electricity Source
Commitment to sourcing 100% of electricity from renewable sources annually by 2025.
- Operate LEED-gold & silver-certified buildings (Westminster, Colorado) and BREEAM-certified offices (Espoo, Finland) featuring solar panels, rainwater harvesting, EV charging, and heat-pump systems.
30%
Female Representation
Percentage of employees globally who are female.
35%
Diverse Hiring
Percentage of new hires in the US in 2022 that were BIPOC.
327
Internship Diversity
Number of interns hired globally in 2023, with over half being women or people of color.
$880K
DEI Philanthropy
Invested in diversity, equity, and inclusion-related initiatives since 2021, toward a $1 million goal by 2025.
- Female representation increased by 2.5 percentage points since 2019.
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