Manage and maintain Envision client information and reports accurately.
Write resumes for each group giving the hotel's departments an overview and schedule of the conference and its objective, details of the meeting agenda, AV requirements, VIP's, billing arrangements and amenity requests.
Work with the Director of Sales to generate an accurate monthly forecast of group food and beverage revenue associated with all group events. Ensure monthly goals are attained to maximize revenue.
Conduct post conference review with clients including the presentation of banquet checks/group master accounts when applicable.
Create and execute accurate banquet event orders that include detailed information on the agenda, menu items, room set up, and billing arrangements.
Review all bills that are sent to the client, ensuring they are accurate and timely in order to maximize return business. Compile any cancellation/attrition charges for the group. Send thank you notes and meeting critiques with every bill, and ensure any feedback is communicated and responded to according to hotel guidelines.
Attend daily, weekly and monthly meetings as directed.
Meet the client upon arrival and conduct pre conference review, including the introduction of Department Heads, overview of events, and guest arrival details.
Maintain the professional standards of the hotel as set forth by Hyatt and Kolter Management Co. and participate in special projects as required.
Act as liaison between hotel and meeting planner to ensure a successful event. This includes obtaining rooming lists, establishing/reconciling billing, overseeing group room blocks, welcoming VIP's, overseeing amenity requests, handling on site event logistics, coordinating outside vendors, and enforcing the contract.
Communicate last minute changes in group functions to hotel staff, and ensure accurate and satisfactory follow up.
Plan group's food and beverage events, including assistance with menu and wine selection, decorations, entertainment and audio visual.
To understand and respond to all guest needs and requests in a timely and professional manner.
Requirements
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
600 rooms
Initial Accommodation Capacity
The company started by managing 600 rooms, marking its entry into the hospitality industry.
2,300+ keys
Current Property Scale
By 2023, the company expanded its portfolio to oversee over 2,300 keys across multiple properties.
15 properties
Diverse Portfolio
The company manages 15 distinct properties, showcasing its growth and operational capabilities.
Launched by managing four select‑service hotels in South Florida.
Struck strategic partnerships with major hotel brands like Hyatt, Hilton, and Westin for flagship property acquisitions.
Typical deals involve full‑service and select‑service hotels from beachfront suites to airport‑adjacent properties.
Specializes in developing and managing branded and boutique hotels through bespoke development and acquisition.
Standout moves include opening The Westin Sarasota with rooftop pool/bar and acquiring unique oceanfront suites in Miami.
Culture + Values
Passionate about delivering exceptional experiences for guests.
Committed to creating lasting relationships through authentic service.
Innovate and strive for excellence in every task.
Focus on continuous improvement and learning.
Embrace a culture of integrity, accountability, and respect.
Environment + Sustainability
2050
Net-Zero Emissions Commitment
The commitment to achieve no net carbon emissions by the year 2050.
We prioritize sustainable building practices in all new developments.
We reduce water and energy consumption across our properties through efficient systems.
We aim to minimize waste generation and increase recycling rates.
We engage with stakeholders to drive environmental awareness and sustainable practices.
Inclusion & Diversity
We foster a culture of inclusivity where diverse perspectives are celebrated.
We are committed to creating equitable opportunities for all employees.
We support leadership diversity with programs designed to cultivate women in executive roles.
We ensure that all employees have access to the resources and support they need to thrive.