Leader in consulting, training, compliance and software solutions for public and affordable housing agencies.
The Housing Specialist III is responsible for determining and documenting applicant and participant eligibility, income, rent, and contractual relationships in support of the Housing Choice Voucher program, following written administrative policies and procedures. The role conducts weekly interviews with program participants and maintains full accountability for an assigned caseload, ensuring accurate files, resolving call center cases, and responding to participant and landlord inquiries. The caseload may be up to 1½ times that of a Housing Specialist I and includes increased case management responsibilities, with performance required to meet or exceed HS II standards. Additional duties may be assigned to support the team.
Candidates should have a four‑year degree in Public Administration, Social Science, or a related field, or equivalent experience such as a two‑year degree with four years of relevant work. A minimum of two years of progressively responsible experience in a public agency or social services is preferred. Applicants must be able to apply program regulations, communicate effectively both orally and in writing, and possess strong interpersonal, computer, and organizational skills to prioritize tasks and deliver timely work products.