Assistant Manager
Capstone Real Estate Services, Inc.
Handles daily finance, rent collection, vendor billing, resident issues, and supervises community.
2 days ago ago
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Houston, TX
Onsite
Company Size
850 Employees
Service Specialisms
Property Management
Real Estate Services
Asset Management
Leasing
Investment Services
Sector Specialisms
Student Housing
Multifamily Property Development
Property Development
Acquisitions
Construction
Property Management
Leasing
Marketing
Role
What you would be doing
- Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and monthly close out reports, and processing invoices and payables.
- Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
- Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Operates the property management software and completes transactions by entering correctly and by completing updates and back-ups to ensure the integrity of the system.
- Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
What you bringBenefits
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- requires criminal history record check; no convictions for drug use, theft, indecency, or crimes against persons/property.
- requires drug screening; no illegal drug or alcohol abuse.
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Company
Overview
1969 Founded
Year Established
The company was established in 1969 as a dedicated third-party property manager.
40,000+ Units
Managed Rental Properties
Oversees approximately 40,000 rental units across nearly 80 cities nationwide.
- Steered clear of real estate ownership to eliminate conflicts of interest, focusing solely on property management.
- Handles diverse housing types—from conventional and luxury apartments to tax-credit, student, and senior communities.
- Guides properties from pre-acquisition due diligence through lease-up, stabilization, and full-service management.
- Offerings include repositioning projects, new construction lease-ups, and compliance with affordable housing programs.
- Blends regional presence with personalized service to deliver tailored management in each market.
- Typical projects span new mid/high-rise developments, rehab and value-add initiatives, and specialized affordable housing.
- Performance Excellence: We strive for successful outcomes through detailed planning and thoughtful execution.
- Embrace Change: We are open minded to change and strive for constant improvement.
- Provide Rewarding Careers: We value meaningful work, recognize contributions, embrace growth and value balance.
- Encourage Thoughtful Leadership: We empower team members, seek feedback, and value open communication and clear goal setting.
- Work as a Team: We work as a team knowing that collaboration leads to better decision-making.
- Do What is Right: We are fair, honest, and accountable.
- Headquarters is LEED Gold and Energy Star rated and entirely powered by photovoltaic panels.
- Committed to reducing carbon emissions and limiting energy and water consumption across property operations.
- Improving property operations to produce as clean an environmental footprint as possible.
3.6/5 Rating
Employee Satisfaction Score
The company's diversity and inclusion efforts have been rated 3.6 out of 5 by employees on Glassdoor.
- No publicly stated DEI strategic goals found; internal rating reflects moderate employee sentiment.
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