Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager
Requirements
ccn1
cenwat1
htr1
ckr1
driving licence
customer service
CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided)
Full UK Driving Licence with no more than 6 penalty points
Use of company tools, uniform and PPE
Keen eye for detail and problem-solving skills
Excellent customer service
Benefits
Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer
Additional paid overtime
Free HomeServe Cover 8 policy
Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development
Employee assistance programme looking out for you and your family
Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
Seasonal hours (shorter hours in the summer with the same pay)
Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work
Company van with fuel card
Learning and development opportunities
Salary - £44,900. Plus a £1500 guaranteed bonus in your first year
33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
Fantastic pension scheme including Income Protection Cover
Training + Development
Information not given or found
Interview process
complete an open book gas theory paper (all resources allowed)
if successful, invited to an in-person interview
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Born in Walsall in 1993 as a plumbing emergency service, it has evolved into a global home‑assistance provider.
Today it partners with utilities and insurers to offer 24/7 cover—from leak repairs and boiler breakdowns to drain unclogs and electrical faults.
It expanded across Europe, North America and Japan.
Frequently working through long‑term utility and insurer partnerships, it installs and maintains HVAC systems and emerging energy tech.
Unusual fact: it was the subject of a BBC series ‘Disaster Masters’, documenting its emergency disaster-response work.
Culture + Values
Dare to care
Do the right thing
Own it
Always improve
Win together, trust each other
CustomerFirst
Environment + Sustainability
Energy efficiency measures implemented, e.g., LED lighting and automatic light sensors in facilities
Fleet transition to electric vehicles underway
Commitment for all offices to procure renewable electricity by 2030
Group Environment Policy approved by Board in FY2021
Inclusion & Diversity
Signed up to Race at Work Charter; registered to TIDE benchmark; recognised as Disability Confident Committed employer
Disability, LGBT+, Multicultural and Gender networks active and driving practical workplace changes