Provides water and wastewater services to residential, commercial, and industrial customers.
Perform installation, repair, and maintenance of water distribution utilities.
8 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Short Hills, NJ
Field
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role
Description
facility repair
hydraulic analysis
water sampling
facility marking
system testing
customer reporting
Raises to grade company facilities such as, but not limited to, meter hoods, tiles and covers, and curb and valve boxes. Operates and repairs company facilities such as, but not limited to, fire hydrants and distribution system valves.
Investigates and diagnoses hydraulic variations that may adversely. impact system operations and customer service, and initiates corrective action.
Prepares company facilities for adverse weather conditions. Restores service to frozen company facilities, as required.
Reports conditions in the field that may adversely impact customer service or the public safety, as well as conditions that may result in damage to company facilities.
Coordinates, monitors, and controls the safe and efficient utilization of company equipment and assigned personnel.
Excavates and/or backfills job sites to facilitate repairs to company facilities such as, but not limited to, mains, blow-offs, services, curb stops, shutoff valves, and fire hydrants.
Collects and evaluates water samples, as directed, in accord with established water quality practices.
Locates company facilities, and in accord with the Underground Facility Program, marks-out company facilities and initiates requests to mark out other utilities' facilities.
Completes the installation of facilities, including, but not limited to, water services, main extensions, fire hydrants, valves, and blow-offs.
Locates, accesses, operates, and/or repairs company facilities such as, but not limited to, mains, hydrants, blow-offs, services, curb stops, shutoff valves, and plumbing fixtures.
Records pertinent data and maintains accurate records. Responds to inquiries accurately and professionally and, when necessary, involves the appropriate individuals to resolve customer and company-related issues and to achieve the highest level of customer service in all areas of responsibility.
Performs distribution system tests, including, but not limited to, fire flows, customer service lines, and pressure losses. Completes house-to-house connections at customers' accounts to maintain service.
Transports materials to and from facilities and/or job sites.
Requirements
high school
class a
dot medical
cross-connection
transmission
mechanic ii
Any employees who bids, displaces or transfers into the Utility Mechanic I position after 4/3/97 will be required to meet the Progression requirement.
The Utility Mechanic I must progress to a Utility Mechanic II within three years. In order to progress they must meet all the qualifications and requirements for Utility Mechanic II, and will be required to pass the Utility Mechanic II entrance examination to be developed by the Company. In the event after three years as a Utility Mechanic I, the employee has not passed the Utility Mechanic II entrance examination the company may allow an additional one year of training. The employee may retake the examination up to a maximum of two times prior to the completion of this additional one year of training.
Will be required to pass a final examination by the company prior to the conclusion of the qualification period.
Working knowledge and understanding of contracts covering the installation of water mains, valves, fittings, fire hydrants, and services to ensure that facilities are installed in accord with contract.
Working knowledge of company policies, procedures, and safety practices applicable to area of responsibility, as well as federal regulations regarding NJ One Call (NJ Underground Facility Protection Act), confined spaces, trenching and shoring, and Competent Person.
Failure to achieve the skill required to successfully complete the Utility Mechanic II entrance examination within the specified time period will result in the employee’s loss of the Utility Mechanic I position.
Employees hired prior to 4/3/97 and already in the position of a Utility Mechanic I are not required to progress to a Utility Mechanic II as stated above.
Knowledge of various materials utilized in the transmission and distribution system and an ability to properly and safely make necessary taps, restraints, and repairs to ensure the integrity of the transmission and distribution system.
High School Diploma or equivalent.
Must possess a valid Drivers’ License and will be required to attain a Class A Commercial Drivers’ License with appropriate endorsements within 180 working days from their first work day in this job classification.
Working knowledge of cross-connection control and reduced pressure zone backflow preventors.
Must possess geographical knowledge of the company's service area and distribution system, as well as an understanding of gradients, piping networks, basic fluid and flow principles, and position-related electrical application and related safety procedures.
DOT Medical Card or the ability to obtain.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
Provides vital water and wastewater services, ensuring communities have access to clean water.
Has a long history of managing water infrastructure in partnership with municipalities.
Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
Known for innovation in water management, offering sustainable solutions to modern water challenges.
A trusted provider for residential, commercial, and industrial customers across the U.S.
Culture + Values
Safety first – safety is our top focus for every employee, customer and community we serve.
Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
Environment + Sustainability
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
Inclusion & Diversity
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
Annual Performance Plan includes Employee Diversity as performance metric.