Job File Coordinator/Admin

Description

• Monitor and ensure client requirements are followed
• Create preliminary estimate
• Maintain internal and external communications
• Review and validate initial field documentation
• Monitor job file status and job file audit status
• Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
• Maintain job file WIPs
• Complete and review job file documentation for final upload and the audit process

Requirements

• A minimum two years of business admin experience
• Excellent organizational skills and strong attention to detail
• Minimum of HSD/GED, Associates/bachelor’s degree preferred
• Experience in the commercial cleaning and restoration or insurance industry is desired
• Ability to learn new software, including Xactimate and proprietary software
• Ability to successfully complete a background check subject to applicable law
• Associates/bachelor’s degree preferred
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e. Outlook, Word, Excel)
• Experience in writing estimates and the job file process
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
• Experience in the commercial cleaning and restoration or insurance/service industry is desired
• Very self-motivated and goal-oriented
• Working knowledge of current business software technologies
• Experience with writing estimates, job file processes, and quality assurance, a plus
• Superb customer service, administrative and verbal and written communication skills
• 2+ year(s) of administrative or office-related experience and business experience
• Ability to remain calm and professional during tense or stressful situations
• High school diploma/GED

Benefits

• Vision insurance
• Bonus based on performance
• Paid time off
• Dental insurance
• 401(k) matching
• Opportunity for advancement
• Competitive salary

Training + Development

Interview process

Visa Sponsorship

Security clearance