Senior IT Infrastructure and Security Specialist

Description

• Troubleshoot and resolve complex IT issues for AE2S external clients, including servers, hardware, firewalls, software, and network performance.
• Partner with the IT Infrastructure and Security Manager to evaluate and recommend servers, software, and firewall solutions for clients.
• Travel to client sites as needed to serve as a hands-on technical resource and trusted partner.
• Occasionally lift, carry, push, and pull light to moderate amounts of weight
• Create clear, detailed documentation outlining resolutions, configurations, and technical processes.
• Collaborate with vendors to obtain quotes, evaluate options, and procure approved IT equipment and components for client projects.
• Perform regular system maintenance, manage backups and disaster recovery plans, and ensure optimal uptime through proactive updates and patches.
• Operate office equipment requiring repetitive hand movement
• Implement, monitor, and maintain security measures to protect infrastructure from evolving threats.
• Assemble, configure, and deploy servers in coordination with AE2S’s internal Instrumentation & Controls (I&C) team.
• Work closely with Project Managers to define project scopes, design solutions, and deliver high-quality results.
• Occasionally stoop, bend, kneel, crouch, reach, and twist

Requirements

• Strong analytical and problem-solving skills with the ability to troubleshoot complex technical challenges.
• Familiarity with operational technology (OT) systems and industrial network environments, including control systems, industrial switching, and infrastructure security.
• Experience working with or supporting SCADA systems, PLC networks, or other industrial control technologies is a strong plus.
• Primary functions require physical ability and sufficient mobility to work in an office setting
• CompTIA A+, Network+, or Security+ certifications, or equivalent industry credentials.
• Extensive experience with Microsoft Cloud Security platforms and best practices for managing secure cloud environments.
• May require lifting and carrying up to 20 pounds, with rare lifting of up to 50 pounds
• 8+ years of experience in an IT role, with at least 5+ years focused on network administration, server management, or firewall administration.
• Ability to travel, including occasional overnight trips.
• May be required to travel to off-site locations including occasional overnight stays out of town
• Must be able to complete all pre-employment onboarding requirements, which may include background checks, drug screening, and motor vehicle record verification, in accordance with applicable laws and regulations.
• Understanding of remote telemetry communication protocols such as Radio, MQTT, and Cellular.
• Proficiency with multiple server platforms, including virtualization, configuration, design, and management.
• Ability to stand or sit for prolonged periods of time
• Knowledge of cybersecurity principles as they apply to operational technology (OT) and IT systems, with the ability to bridge both disciplines.
• Fine coordination including the use of a computer keyboard
• Strong understanding of IT security solutions, including firewalls, antivirus systems, intrusion detection, and monitoring solutions.
• Bachelor’s degree in Information Technology, Computer Science, or a related field — or equivalent work experience.
• Exceptional communication, organization, and prioritization skills to manage multiple projects and client needs effectively.
• Comprehensive understanding of Fortinet firewalls, with the ability to independently troubleshoot and resolve complex issues.

Benefits

• Paid Parental Leave
• Discretionary Bonus Plan
• Significant Opportunities to Grow and Advance
• Family-Friendly with Flexibility and Work-Life Balance
• Matching 401(k) Contributions with Discretionary Profit Sharing Contributions
• Wellness Program
• 100-percent paid Family Health Insurance
• Employee Stock Ownership Plan (ESOP)
• 100-percent Employee Owned
• Paid Time Off (PTO) Credits for Past Experience
• 100-percent paid Employee Dental, Short- & Long-Term Disability, and Vision Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance