Showroom Coordinator

Description

• Schedule and attend appointments with retail clients and manage calendars accordingly.
• Represent the brand in a showroom environment.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Conduct product presentations and demonstrations for clients.
• Provide high-quality hospitality to luxury clientele
• Build and maintain strong, long-lasting relationships with existing clients.
• Oversee and conduct direct-to-fabricator slab sales. These sales are not commissionable. Commission is earned on retail sales that this position generates on their own.
• Negotiate terms and close sales to meet and exceed revenue targets.
• Provide product information, pricing, and quotes to clients in a timely and accurate manner.
• Stay informed about industry trends, competitor activities, and market conditions.
• Work with customers handled by other representatives as needed and document interactions so that there is a seamless transition.
• Maintain our sample library and demonstrate product knowledge to clients.
• Receive and apply feedback from clients and maintain our reputation of excellence and customer satisfaction.

Requirements

• Familiarity with industry trends, competitor activities, and market conditions.
• Knowledge of the luxury stone fabrication industry is advantageous.
• Proven experience in inside sales, preferably in stone manufacturing or related industry.
• High degree of professionalism and excellent interpersonal skills.
• High school diploma or equivalent.
• Self-motivated with the ability to work independently and collaboratively in a team environment.
• Excellent verbal and written communication and skills.
• Excellent, professional personal appearance
• 2-year degree or higher in Marketing, Business, or a related field
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to conduct product presentations and demonstrations tailored towards luxury clientele.
• Prior experience with stone countertops and cabinetry
• Strong interpersonal and communication skills with a focus on relationship building and client engagement.
• Familiarity with enterprise resource planning (ERP) systems.
• Able to provide a concierge/white-glove experience with high value customers

Benefits

• Ongoing learning opportunities within a diverse, inclusive, and rewarding work environment.
• Competitive salaries and comprehensive benefits.

Training + Development

Interview process

Visa Sponsorship

Security clearance