Liaise with commercial and domestic customers on site.
Share knowledge and best practice with colleagues.
Advise customers as to solutions and implementing accordingly, this may include:
Make recommendations to the Regional Development Managers to the success of the region.
Use high-pressure water jetters, CCTV camera survey equipment and rods.
Investigate and diagnose issues via site surveys.
Identify potential concerns and making recommendations to customers for additional work.
Performing minor excavations and patch lining
Interpret and work with drainage drawings, operating independently in areas of expertise.
Drive Brand awareness through professional appearance, interactions and technical knowledge.
Help to resolve any operational issues, performance issues or compliance within the territory, taking all steps to safeguard the brand’s reputation.
Requirements
cscs
driving licence
hpwj
drainage
plumbing
communication
CSCS card holder (preferred)
Driving Licence (required)
Ability to use a mobile telephone (calls, photo’s, email and CRM Application etc.).
Customer centric
Excellent verbal and written communication skills
Full clean UK driving license with flexibility to travel.
Organised, goal orientated and willing to learn
Ideally 1 years’ experience/knowledge of plumbing principles
Drainage: 1 year (preferred)
Positive, can-do attitude and ability to problem solve
High-pressure water jetting (HPWJ) certification
Able to work on your own and enjoy working outside.
1 year’s previous experience of working within the drainage sector.
To be able to work as part of an on-call rota providing a 24 hr service.
A DBS check will be part of the on-boarding process
Drainage tanker experience (preferred)
Benefits
Bonus scheme
Dream Doors
Company pension
Greensleeves Lawn Care
Countrywide Grounds Maintenance
Weekend availability
£28,000.00-£30,000.00 per year
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
dbs check will be part of the on‑boarding process
Company
Overview
1981
Year Founded
The company traces its origins to 1981 with the establishment of the Dwyer Group.
$1B+
Annual Revenue
Generated over $1 billion in annual revenue through its global operations.
5,000+
Franchises
Supports over 5,000 franchises across six countries globally.
18
Service Verticals
Operates across 18 distinct service categories, from plumbing to landscaping.
Seamlessly matches local consumers to vetted service experts through its global HQ in Waco, Texas.
Known for rapid response, consistent quality, and local accountability, backed by national infrastructure and digital platforms.
Acquired Greensleeves in 2022, expanding its lawn-care reach with 108 new locations across the UK.
Franchise model spans both residential and commercial sectors, enabling cross-vertical referrals for operators.
Culture + Values
Treating others as we would like to be treated; Listening with intent; Responding in a timely fashion; Speaking calmly and respectfully; Acknowledging everyone is right from their perspective.
Making only agreements we intend to keep; Communicating potential broken agreements early; Seeking system-based correction and proposing solutions; Operating responsibly; Communicating honestly and with purpose; Asking clarifying questions; Never speaking about anyone in a way we wouldn’t to their face.
Continuously striving to maximise internal and external customer loyalty; Making our best effort to understand and appreciate customers’ needs in every situation.
Having Fun In The Process
Environment + Sustainability
9.6 tCO₂e
Carbon Emissions
Baseline total emissions for the Carbon Reduction Plan in 2022/23, including Scope 2 (5.2 tCO₂e) and Scope 3 (4.4 tCO₂e).
9,000 tonnes
Food Redistribution
Surplus food redistributed in 2020 through the Courtauld Commitment 2030 initiative.
40 million meals
Waste Reduction
Meals saved from waste through the surplus food programme, recognized by the Edie Sustainability Leaders Award.
130.9
B Corp Certification Score
Renewed B Corp certification in October 2021, far exceeding the 80-point threshold for certification.
Pledged to become net‑zero by 2030—including Scope 1, 2 and Scope 3 emissions (home‑working and business travel).
Inclusion & Diversity
Committed to equal employment opportunity across age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sexual orientation
Equal Employment Opportunity
The company ensures equal opportunities for all individuals regardless of age, sex, disability, gender reassignment, marriage, civil partnership, race, religion, belief, or sexual orientation.
Working environment based on dignity, trust and respect
Workplace Culture
The company fosters a working environment characterized by dignity, trust, and respect, ensuring freedom from discrimination and supported by the Equality Act 2010 policy.
Zero-tolerance anti-bullying and anti-harassment policy
Workplace Safety
The company enforces a strict policy against bullying and harassment, applicable to all interactions with associates and third parties, with violations leading to disciplinary action.
Code of Ethics prohibits discrimination, harassment, or victimisation
Ethical Standards
The company's Code of Ethics emphasizes the importance of respecting diversity in recruitment and employee dealings while explicitly prohibiting discrimination, harassment, or victimisation.