Ensure package care customers are serviced and invoiced properly and on time
Daily management of the WIP (Work in Progress) report
Manage the PM accounts to ensure parts lists are accurate
May be asked to conduct customer follow-up on how service was performed
Must be able to maintain and protect the confidentiality of all Company proprietary information and trade secrets
Invoice completed work orders according to designations established by the department manager
Ensure the customer's needs are appropriately met by opening work orders and communicating with necessary team members to make sure they are fulfilled in a timely manner.
Greet and assist service visitors in a professional, friendly manner
Manage the PM accounts to ensure the parts are ordered for upcoming month at least two weeks prior to the next month
Prepare service quotations
Assist, as needed, with inputting and closing warranty claims on web portal, maintaining office equipment in ready for use status (refill paper tray, toner, schedule preventative maintenance/repairs as needed)
Ensure all service technicians have what they need to perform their jobs according to schedule by working closely with the parts department to make sure all parts are on hand for service jobs
Schedule service technicians daily in an efficient manner
Track open work orders, parts status follow-up, and work order scheduling
Manage various reports for accuracy
Requirements
teamwork
customer-centric
microsoft office
accounting
high school
communication
Ability to apply teamwork principles when working with Company personnel
Must be able to work in a fast-paced, customer-centric environment
Ability to lift materials up to 10 pounds
Working knowledge of Microsoft Office applications such as Excel, Word, Outlook and Internet Explorer as well as the ability to learn the Company's business information system
Working knowledge of basic accounting principles relating to invoices
Ability to work independently on assigned tasks as well as accept direction from Management
Must be able to complete high volumes of work with accuracy and efficiently
High school diploma or equivalent (GED) and 1 year of related work experience or training, or an equivalent combination of education and experience
Excellent communication and interpersonal skills
Work environment requires exposure to computer screen, typing/mouse usage, climbing, and extended periods of sedentary work.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded in 1987
Company History
The company was established in 1987 as a local distributor.
50–1,200 cfm
Rental Fleet Capacity
The company offers one of the industry's largest rental fleets with capacities ranging from 50 to 1,200 cfm.
$1+ Million
Parts Inventory
Maintains a comprehensive parts inventory valued at over $1 million, ensuring quick access to essential components.
For over three decades, the company has expanded across North and Central Florida, building a robust network of branches and field teams.
Specializing in the sale, rental, maintenance, and emergency repair of air compressors, generators, vacuum pumps, and control systems, their portfolio spans industrial, energy, and utilities sectors.
The company installs tailored compressor rooms and power setups, including piping systems in various materials, and offers a lifetime installation warranty.
They maintain one of the industry’s largest rental fleets, with system audits, remote monitoring, and preventative maintenance kits available.
Technicians work 24/7 from fully stocked mobile trailers, ensuring rapid responses and high uptime for industrial clients.
An unusual edge is their mobile 'shop-on-wheels' trailers, equipped to install or repair systems on-site with unmatched efficiency.
Culture + Values
We strive for excellence in all aspects of our business.
We are committed to customer satisfaction.
We maintain a safe, respectful, and collaborative work environment.
We promote a culture of continuous improvement and innovation.
We value integrity, honesty, and transparency in all dealings.
Environment + Sustainability
2050
Net-Zero Emissions Goal
Commitment to achieving net-zero emissions across all operations.
Focused on reducing energy consumption and carbon footprint across operations.
Utilizes energy-efficient technologies to optimize performance and minimize environmental impact.
Committed to reducing waste and promoting recycling initiatives throughout facilities.
Actively monitors and measures sustainability performance to ensure goals are met.