Leasing Consultant

Description

• Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.
• Completes Guest Card information form on ALL prospects, sends thank-you notes and performs follow-up.
• Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.
• Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff.
• Completes all lease paperwork including related addenda and accepts rents and deposits.
• Inspects models and “market ready” vacancies daily to ensure cleanliness.
• Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed.
• Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents meet.
• Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or manager when appropriate.
• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.

Requirements

• Ability to read, write, and speak English.
• Frequent need to see small detail and view computer screens.
• Position requires at least 1 years of experience in on-site multi-family property management.
• High School diploma or equivalent required.
• Ability to work a minimum of 40 hours per week. Must be available evenings, nights, weekends for staffing needs and emergencies.
• Professional appearance is required; Attire will be designated by the area supervisor.
• National Apartment Leasing Professional (NALP) preferred, not required.
• Be able to stand and walk or sit alternatively depending on specific needs of the day.
• Knowledge of Microsoft Office Suite, Gmail, OneSite, Real Page, and Velocity rental systems.
• Type at least 35 wpm.
• Ability to effectively manage competing demands on time and attention.
• Must have valid driver’s license and automobile insurance.
• Ability to work in a fast-paced environment, meet deadlines and multi-task
• Exhibits honesty and integrity in business dealings and decision making.
• Physical effort/lifting, such as sedentary - up to 10 pounds; light - up to 20 pounds; medium - up to 50 pounds; heavy - over 50 pounds.
• Essential physical requirements, such as climbing, standing, stooping, or typing.
• Required to work some weekends, nights, or be on-call as a regular part of the job.
• Exposures encountered, such as hazardous materials, loud noise, or extreme heat/cold.
• Ability to travel and, if necessary, attend out of town meetings or conferences which require overnight travel.

Benefits

• Competitive Compensation Package
• Paid Time Off (PTO)
• Voluntary Benefit Offerings
• Tuition Reimbursement Program
• Life Insurance + Long Term Disability Coverage – 100% Company Paid
• Medical + Dental + Vision Coverage
• Wellness Check Program - Insurance Premium Discounts
• 401K + Company Match
• Paid Holidays
• Gym Reimbursement Program
• Health Savings Account (HSA)

Training + Development

Interview process

Visa Sponsorship

Security clearance