Building sustainable, high-quality living spaces with a focus on design and innovation.
Lead and manage all aspects of the memory care program, staff, activities, and resident/family engagement.
6 days ago ago
Expert & Leadership (13+ years)
Full Time
Maitland, FL
Onsite
Company Size
100 Employees
Service Specialisms
Independent Living
Assisted Living
Memory Care
Respite and Day Stay
Concierge Living
Personalized Services
Wellness Programs
Culinary/Dining Services
Sector Specialisms
No specialisms available
Role
Description
activity scheduling
program design
temperature monitoring
family communication
staff training
compliance management
Ensures excellence in service delivery, safety, hydration and resident engagement in programming.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Prior to move-in, reviews the resident’s preferences and needs educating Care Managers of same.
Reaches out to all Memory Care families/responsible parties no less than monthly to share images from programs, updates on their residents. Uses discretion on when those updates should occur. Important updates must be made immediately.
Appropriately reports to Nursing to ensure that the residents clinical needs are addressed.
Ensures monthly family support group meetings are planned and facilitated.
Ensures temperatures of food and refrigerator are taken pre-service and documented. Ensures fridges in the Memory Care are cleaned out weekly.
Reviews Daily Log to document and lean about pertinent information and any resident’s physical and behavioral changes.
Responsibilities include training employees through various methods available and addressing complaints and resolving problems.
Establishes a cooperative relationship with the local Alzheimer’s Association chapter or other Alzheimer’s advisory organization.
Keeps adequate sensory items available for Care Givers and Engagement Assistants for 1:1s as needed, educates CNAs on how to use life stations, sensory baskets, IN2L, and other items needed to assist with Engagement.
Partners with dining services to ensure meeting individualized resident needs and preferences; participates in dining experience.
Facilitates the Volunteer Program within Memory Care and the community at large in conjunction with the Engagement Director.
Follows the Starling Memory Care Program Guide.
Develops a thorough working knowledge of current and evolving state laws, regulations, policies and procedures dictated for residents and ensures compliance.
Attends the weekly Case Conference and updates caregivers on any changes.
Ensures a variety of appropriate activities are available throughout the day and evening and that Care Managers are actively involved and engaged with activities when the Director is unavailable or not on site.
Supervises Engagement Assistants and Volunteers to ensure standards are met, programs are carried out as scheduled, and facilities communication between team members.
Designs, schedules and facilitates the activities program incorporating Life Skills, parallel programming, sensory activities and a variety of dementia appropriate activities.
Plans, organizes, develops and leads the overall activities programming of Memory Care in accordance with federal, state and local laws.
Requirements
supervision
management
dementia
bachelor's
coaching
performance
One (1) year supervisory and management experience including hiring staff, coaching, performance management, daily operations supervision, discipline and counseling required.
One (1) year management in dementia care required.
Bachelors degree preferred.
Understands resident changes in condition and takes appropriate action by notifying nursing.
Founded with a vision to create sustainable and high-quality living spaces.
Focused on delivering design-driven projects that meet the evolving needs of modern communities.
Has worked on residential developments that prioritize both aesthetic appeal and functionality.
Specializes in integrating innovative design solutions to build homes that harmonize with their surroundings.
Has a track record of delivering complex residential projects on time and within budget.
Committed to high standards of craftsmanship and materials to ensure longevity and comfort.
Projects reflect a deep understanding of community and environmental dynamics.
Culture + Values
Supportive: Empowering and nurturing all levels of our team to act as leaders and achieve our high standard of excellence in everything they do.
Truthful: A strident commitment to honesty, safety, and being transparent with our staff, residents, and their families.
Accountable: Unwavering responsibility to honor our commitments by being resilient, responsive, and reliable to everyone we serve, lead, and support.
Respectful: A sincere commitment to treating others with courtesy, kindness, and politeness.
Environment + Sustainability
Net Zero By 2050
Climate Goal
The company is committed to achieving net-zero emissions by 2050.
33% Emissions Cut
Reduction Target
Aims to reduce emissions from operations and supply chain by one-third by 2030.
95% Recycled Cards
Sustainable Products
Debit cards are made from 95% recycled plastic, promoting environmental sustainability.
Digital Model Since 2017
Sustainable Operations
Operates a branchless and paperless business model since 2017, minimizing paper and energy use through digital-first operations.
Offset remaining operational and supply‑chain emissions annually via carbon credits supporting projects like reforestation, improved cooking stoves, and renewable energy.
Packaging is 100% recyclable with water‑based glue.
Active partnerships: funding 100,000 trees planted (with Trillion Trees); working with National Trust on conservation; founder member of TechZero; member of Partnership for Carbon Accounting Financials.
Inclusion & Diversity
72% satisfaction
Employee satisfaction rate
Employees express high satisfaction with their workplace environment.
94% impact
Employee impact perception
Employees feel they are making a meaningful contribution to the company.
92% purpose
Work meaningfulness
Employees find their work to have significant personal meaning.
86% pride/authenticity
Employee pride and authenticity
Employees feel proud of their accomplishments and able to be themselves at work.
Employee tenure varies, with a mix of short- and long-term commitment (specific averages not provided).
Starling focuses on identifying and developing leaders who share its values, emphasizing passion over experience.