Rent, sell, install and maintain water heaters, HVAC, plumbing, smart‑home, water‑purification & electrical solutions.
Service technician installing, maintaining, and servicing HVAC equipment for customers.
11 days ago ago
Entry-level
Full Time
Winnipeg, Manitoba, Canada
Field
Company Size
2,600 Employees
Service Specialisms
HVAC
Plumbing
Water Purification
Water Heaters
Smart Home Systems
Electrical Services
Green Home Solutions
Generators
Sector Specialisms
Residential
Commercial
Plumbing
HVAC
Furnace Repair
Heating
Cooling
Water Treatment
Role
Description
vehicle maintenance
customer service
installation safety
team development
hvac service
Maintain company vehicle to neat clean and safe standard.
You will be responsible for creating a positive relationship with customers; offering for sale other company products, services and demonstrating your ability to communicate, problem solve, to ensure customer satisfaction.
To ensure the safe operation of all new installations and correctly instruct customers on proper care, maintenance.
You will be responsible for being willing to learn and grow as part of a progressive customer service-oriented team.
Responsible to professionally service HVAC equipment, accessory items, in accordance with manufacturer specifications and local codes.
Requirements
grade 12
gas fitter
class 5
hvac experience
customer service
problem solving
Must be able to communicate clearly and effectively, both in written and verbal communications.
Completed a minimum of Grade 12 or equivalent.
Must have a Domestic Gas Fitter B license.
Must be willing to wear Company provided uniform.
Be willing and able to work rotating shifts and standby duties as required.
Consistent work with a predictable and stable work schedule
Must be physically capable of performing all work required of this position, i.e. occasional lifting of 15 kg up to shoulder height, frequent bending, occasional squatting/kneeling, working inside and outside in all types of weather within environments that can be dusty and/or slippery.
Must have outstanding customer service skills.
Very punctual and dependable.
3 – 5 years of field experience in service of Water Heaters & HVAC equipment, would be an asset
Must have strong interpersonal and problem-solving skills.
Must be able to demonstrate ability to understand/learn new technologies (i.e. Electronics/ electricity).
Must have at least a Class 5 Driver’s License.
Benefits
Competitive wages with opportunity to earn additional commissions and bonuses
The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs
Fully paid tuition and apprentice leave top-up for eligible Team Members
A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Born from a utility's water‑heater arm in 1999, the company has grown into a full‑service home‑comfort provider operating across Canada and parts of the U.S.
Backed by a HK-based holding, it handles rental, sale, installs, and maintenance of water heaters, furnaces, AC, plumbing, electrical, smart-home, EV chargers.
Typical projects range from next‑day furnace or water‑heater installs to all‑season protection plans covering HVAC, plumbing, and electrical maintenance.
Specialists in residential and commercial sectors, it also serves utility‑style needs via rental and protection‑plan models.
Unusually, it pioneered utility‑style rental contracts in Canada, locking customers into long‑term service agreements.
While praised for its 24/7 service and protection plans, it’s also known for aggressive sales tactics and high‑cost rental contracts.
Culture + Values
Honesty
Passionate
“Guiding Principles are embedded in our DNA” shaping interactions and daily operations
Annual Summit to educate, motivate and celebrate team members
President’s Club & Award recognizing top performers living the Guiding Principles
Monthly Comfort Ambassador recognition for team members embodying Guiding Principles
Environment + Sustainability
Committed to operating in an environmentally sustainable manner and offering eco-friendly home comfort solutions
Joined Net Zero Technology Adoption Demonstration Project to build Net Zero demonstration homes in Ontario
Partnered with One Tree Planted to plant ~10,000 trees linked to paperless billing adoption
Eliminated single-use cups, lids, cutlery at branches and plastic water bottles at head office
Offer carbon offset credits with SmartAir™ Green Series: supports projects capturing methane and landfill-to-electricity
Net Zero target: participating in Net Zero TAP; goal to build Net Zero-ready homes by demonstration project (aligned with industry targets by 2030)
Inclusion & Diversity
Initiative aimed at cultivating equal opportunities for women in skilled trades, corporate, and leadership roles.
Partnerships with charities to amplify the voices of Black, Indigenous, and 2SLGBTQIA+ communities.
ESG blueprint supporting six United Nations Sustainable Development Goals, including diversity and inclusivity.