NAM Facilities Lead

Description

• Manage the performance and outcomes of assigned staff reporting to the position
• Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
• For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
• Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information
• Analyze operational data to drive continuous improvement and cost savings.
• Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts’ owned premises
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
• Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process
• Involved in compensation planning process
• Serve as primary facilities contact for assigned corporate clients, maintaining strong relationships and identifying opportunities for additional JLL services. Conduct regular client meetings, performance reviews, and strategic planning sessions. Support business development efforts through client referrals and portfolio expansion.
• Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
• Manage day-to-day facilities operations for assigned regional portfolio encompassing office, industrial or mixed-use properties.
• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography

Requirements

• Experience with computerized maintenance management systems (CMMS)
• Proven record of providing excellent internal and external customer service
• Excellent verbal/written communication and presentations skills
• 8-10 years of experience leading Integrated Facilities Management teams/services
• Strong leadership and relationship building skills
• Understanding commercial building systems including HVAC, electrical, plumbing, and life safety systems.
• Strong interpersonal and problem-solving skills
• Knowledge of standard business and accounting practices
• Bachelor’s Degree in Engineering
• Knowledge of Excel and ability to analyze data

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance