Rental Coordinator

Description

• Support the Trinity Power team with various other duties, as required and within the parameters of the job.
• Work with the Trinity Power inside sales and project management team to determine project requirements and create solutions using Trinity product lines and/or re-rent equipment
• Answer customer telephone in a professional manner
• work with the Sales team to ensure project data is accurately reflected in the Trinity Power ERP system at all times
• Prepare and update POs for project purchasing activities when required, create goods receipts and respond to any related requests for information from accounting
• Maintaining active and updated vendor account information (freight)
• Executing logistics for projects such as freight, fueling & equipment servicing
• Maintaining up to date reports of vendors and capabilities
• As required, provide direction to support preparation of outgoing customer invoices and ERP reports to ensure rental and sale invoicing is accurate and timely.
• Procuring rental equipment and site services vendors as directed by project managers
• Take incoming calls from existing customers when received
• Researching rental equipment and site services, vendor options and determining scope, pricing, availability, specifications, and delivery
• Assist Manager in setting priorities and objectives in line with the company's overall goals
• Timely and accurate communication with inside sales and project management and shop teams regarding project requirements
• Participate in semi-annual performance evaluations
• Provide logistics and project coordination support to the Trinity Power inside sales and project management team and Coordinators as required to ensure all orders are filled and all customer requirements are met
• Purchase order creation and Goods Receipting process
• Answering and transferring phone calls
• Modifying active contracts
• Cross border logistics documents and process
• Communicating with customers related to project needs and stakeholders responsibilities
• Enter rental orders in the Trinity Power ERP system and work with Project Managers to ensure projects are accurately reflected in the ERP at all times
• Maintain and adding data into the companies CRM system
• Maintain a smooth and accurate flow of paperwork
• Provide quotes to re-rent clients and technical specifications of equipment to customers when requested
• Work with vendors to source equipment for rental or sale as required
• Assist Project Managers with the processing of freight related documentation as required
• Provide support to Customers throughout the project as required including requests for technical specifications, equipment changes and services logistics coordination. Assist customers and the Trinity Power inside sales and project management team with resolving issues such as project related irregularities.
• Proactively manage “issue” invoices to ensure timely GR-ing
• Prepare detailed quotations for customer’s and Sales representatives review and approval that reflect the rental equipment and services being offered to provide the right power solution to for our customers. Procure all vendor costing such as; freight, materials, permits, site services, fueling, re-rental of equipment and insurance/LDW costs.
• Take calls directly from Re-rent customers, provide best rental or sale power solution, and successfully generate rental or sale order.
• Building single line diagrams in company software
• Work with Manager to develop training and development paths
• Partial returns process - Monitor Partial/Damage shipping email notifications
• Stay on top of vendor invoice folder and managing timely GR’s and month end timelines
• Participate in ongoing efforts to update and maintain a detailed database of vendors and assist in sourcing and building relationships with vendors as required
• Ensure re-rent equipment meets CSA requirements and are obtainable within timeline of needs. Ensure our costs are accurately reflected on the quotation and that the pricing reflects required Trinity margins. Ensure legal terms and conditions and special notes, instructions, and not included items are reflected in quotation to reasonably protect Trinity from liabilities related to the project.

Requirements

• High School Diploma required
• Strong verbal and written communication skills.
• Working knowledge of Lucid charts and PDF Filler (editor)
• Equipment/product knowledge (weights and dims of Trinity Power and Cross Rental equipment)
• Basic computer skills, including MS Office (Outlook, Word, Excel).
• Gen Rental Billings working knowledge and ongoing review
• Creating - Reference SAP & FAME Training Module
• Validation process (all reports) – in SAP and Fame Air
• Understanding and vendor resources for equipment, local deliveries, long haul deliveries, cranes, power tailgates, permits for oversized equipment, etc.
• Salesforce Working Knowledge
• Team oriented, adaptable, and eager to learn new processes.
• Punctual and reliable, consistently meeting deadlines and maintaining dependable attendance.
• 1-2 years’ experience in administrative support preferred.
• Excellent time management skills with the ability to prioritize tasks.
• Freight knowledge of market and vendors in all three Canadian territories

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance