Business Development Coordinator

Description

• Assist with marketing — updating intake forms to continually improve our processes, maintain website and CRM, capture source data, and offer suggestions on outreach. Have the ability and desire to help with our social media presence.
• Ensure smooth hand-off and interaction with Business Development Manager and Project Manager
• Assist in keeping the office clean and tidy
• Follow/execute work orders with minimal supervision, taking appropriate action to ask questions if things are unclear.
• Scheduling photography on select projects
• Assist the internal team in a professional and results-oriented manner
• Assist in resolving conflicts if a client becomes unhappy - you will be given parameters and asked to use your best judgment and common sense to resolve issues
• Ensure the safety of yourself, your team, the homeowners, our suppliers and partners.
• Entering/updating prospect information into CRM
• Understand and be able to commit to our mission: Helping homeowners fall more in love with their homes.
• Assist the Business Development Managers in obtaining referrals, testimonials, and reviews from happy clients
• Follow up immediately after installation and assess the client’s experience
• Assist in any communication between the prospect/client and operations
• Clean and organize desk daily
• Assist walk-in prospects — greet and welcome, educate and show them samples (if no Business Development Manager is available)
• Maintain calendars of Business Development Managers (BDM’s) — Scheduling

Requirements

• Effective, professional, and thoughtful communication (especially verbally) with our clients, team, and suppliers.
• Must be at least 18 years old.
• Experienced. We require one plus years of successful experience in sales (inside or outside), customer service in a B2C environment, and scheduling or project management in a high-touch service environment. We base your starting wage on your level of experience and referrals/recommendations.
• Must provide 3 plus work-related references that we can verify
• In most cases, you are the first person a prospective client will meet on their buying journey. Your ability to engage, instill confidence, create the vision of falling more in love with their home, and eagerly take the next step is critical.
• Coachable & willing to learn, grow, contribute
• Steady work history is a plus
• You must demonstrate your skills and knowledge of communicating with suspects to turn them into prospects and, eventually, clients.
• Experienced using CRMs
• Valid and insurable driver’s license.
• Problem solver - must demonstrate the ability to solve problems to ensure a happy long-term client while being as cost-effective as possible for the company. The ability to foresee and prevent problems is a big plus.
• Must have reliable transportation to work.
• Must be able to pass DOT physical and pre-employment screening (includes but not limited to drug screening, motor vehicle, and criminal background checks)
• US Citizen or be eligible to work in the United States

Benefits

• Career path opportunity
• Opportunity for advancement
• Competitive salary
• Ongoing training and education (internal as well as external training courses)
• Paid major holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance