Manager Storage Management

Description

• Manages employee development
• Directs personnel, administers performance feedback, and levels workload across team
• All aspects of the planning, design, implementation and support of the SRP Virtualization, Storage, and Private Cloud Technologies.
• Providing troubleshooting and problem resolution
• Support and maintain enterprise storage infrastructure technologies such as NetApp, EMC VMAX, and Brocade SAN.
• Develops projected team budgets
• Provide technical leadership for technologies supported within Virtualization & Storage staff
• Ensure ITIL processes are followed
• Coordinate activities, ensure coverage, and supervise Virtualization & Storage staff
• Ensuring that production support is completed according to service established service levels
• Define and implement procedures for availability of production services
• Work closely with ITS staff and user community to resolve problems and provide assistance with problem resolution
• Monitors service levels and corrects performance issues as needed
• Researching and testing new technology and tools for use at SRP

Requirements

• Project planning, organizational, and time management skills
• Proven communication skills, including the ability to listen, and the ability to form productive working relationships
• Project Management, ITIL and Microsoft related certifications preferred
• Strong problem solving and conceptual, strategic, and creative thinking abilities
• Ability to work with business users and IT technical staff in a team environment
• Demonstrated leadership, teamwork, and customer service skills are essential
• Strong organizational skills that support documenting, categorizing, and prioritizing requirements
• Ability to handle multiple tasks simultaneously
• Able to work independently and deliver high quality results requirements
• Ability to direct emergency situations with a calm and focused demeanor
• Ability to successfully deliver technical solutions to business problems
• Proven experience in managing projects

Benefits

• Tuition assistance for both undergraduate and graduate programs
• 401(k) plan with employer matching
• Parental leave (up to 4 weeks) and adoption assistance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• 10 Employee Resource Groups for career development, community service, and networking
• Pension Plan (at no cost to the employee)
• Available your first day: Medical, vision, dental, and life insurance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans

Training + Development

Interview process

Visa Sponsorship

Security clearance