Client Service Associate

Description

• Support administrative, operational, and service-related tasks as needed to uphold company quality standards.
• Monitor client satisfaction and proactively identify opportunities to enhance the client experience.
• Coordinate with cross-functional teams to ensure smooth delivery of services and effective problem resolution.
• Maintain organized records, reports, and internal documentation with strong attention to detail.
• Serve as the primary point of contact for clients, ensuring timely and accurate communication.
• Assist clients with inquiries, service updates, and general support throughout their account lifecycle.

Requirements

• Excellent organizational and multitasking abilities.
• Ability to work independently while collaborating effectively with team members.
• Proficiency in managing multiple priorities in a structured, efficient manner.
• Strong communication skills, both written and verbal.
• Strong problem-solving abilities and attention to accuracy.
• Professional presence and a customer-centric mindset.

Benefits

• Professional growth and advancement opportunities within a developing organization.
• A collaborative and supportive work environment.
• Competitive salary within the range of $48,000 – $53,000 per year.
• Skill-building and career development support.

Training + Development

Interview process

Visa Sponsorship

Security clearance