Project Planner

As the Project Planner, the primary focus is to ensure our customer’ requirements are met with precision and efficiency. Managing our Ridgistorm XL projects pre/post order, within our business, coordinating every aspect from order processing to final delivery. By aligning resources, tracking progress and facilitating communication between different departments, they will ensure that every project is delivered on time, meeting our high standards of quality and customer experience. Acting as the customer’ single point of contact from inception to delivery, the planner will enhance the customer experience, by providing clear and consistent communication and swift issue resolution. The goal is to streamline operations and to provide customers with a seamless and reliable experience, reinforcing our commitment to excellence.

• Manage sub contracting options to agreed budget
• Site visits to undertake health & safety risk assessments
• Point of contact for contactors/installers
• Ensure post order process meets agreed service level agreements
• Liaising with both internal & external sales to build an accurate order forecast
• Coordinate post delivery product support including complaints
• Ordering of materials required to complete the projects
• Scheduling of ridgistorm XL orders in line with customer requirements
• To own and facilitate weekly review meeting for pending/ongoing orders with relevant stakeholders

• Strong computer literacy
• Previous experience within purchasing would be advantageous
• You must be a proactive team player
• Must have a valid UK Driving Licence
• Experience of managing multiple projects
• Ownership of project tracking tool
• Previous experience within a planning or scheduling role is essential

People are at the forefront of everything we do, we have a unique culture where you can be yourself, contribute your ideas to make continuous improvements and take pride in achieving results to support the overall success of our growing business. We recognise the value of investing in our people through comprehensive training and personal development courses.

• Enhanced maternity and paternity pay
• Cycle to work scheme
• Staff discount on all Genuit Group products
• Pension contribution matched up to 8%
• Free on-site parking
• Life assurance
• Free flu vouchers
• Entitled to 25 days holiday
• Save as you earn Genuit Sharesave scheme