Charging Support Operator at Poweron Energy Solutions in Toronto, Ontario, Canada | Kablio

Role

Description

issue resolution

process optimization

recordkeeping

data management

system monitoring

stakeholder updates

Problem-solve and initiate communications protocols to resolve client issues
Optimize internal processes to improve efficiency.
Keep detailed records in a comprehensive yet digestible manner which can be shared with all stakeholders
Support recordkeeping, and data management system expansion
Work closely with PowerON clients’ EV operations teams on-site, supporting their charging operations, including but not limited to the following activities: monitoring depot bus movements, unplugging and replugging busses, communicating with stakeholders on site, keeping logs, monitoring applications for system status, communicating with remote monitors, and other charge operations-related onsite duties as required
This position provides 24/7 coverage on a rotating shift schedule.
Monitor charge and energy management software systems for issue identification and aid in troubleshooting
Provide regular updates on charging operations to key stakeholders
Work with PowerON Operations and Maintenance, as well as Energy Management teams regarding asset monitoring, performance analysis and reporting

Requirements

2+ years

ev charging

ders

energy management

communication

microsoft excel

2+ years relevant experience, whether in transit, operations, logistics/warehousing, or similar
Knowledge of any of the following is an asset: operations, EV charging, behind-the-meter DERs (battery energy storage systems, solar, etc), charge management systems, energy management systems, aggregation platforms, demand response and load management.
Excellent people and communication skills, and/or history of direct client support in English
Advanced knowledge of Microsoft Excel

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Began with a mission to deliver cutting-edge energy solutions that drive efficiency and sustainability.
Specializes in providing innovative energy management and optimization strategies across various industries.
Expertise spans multiple sectors, including energy and utilities, ensuring tailored solutions for each client.
Focus on maximizing energy efficiency has helped clients reduce energy costs and carbon footprints.
Projects range from renewable energy installations to advanced energy storage systems, catering to both commercial and industrial clients.
Work supports current energy needs while preparing businesses for a sustainable energy future.
Continues to lead in energy innovation, making a significant impact on both the local and global scale.

Culture + Values

Safety is the foundation of our operations, ensuring that every innovation in electrification aligns with our unwavering commitment to protecting people and the planet.
Health and safety is embedded in our values and operational DNA.
Every employee, contractor, and stakeholder is entrusted with the responsibility—and the right—to return home safely each day.
Leadership accountability through Joint Health and Safety Committee, fostering transparency, near‑miss reporting, proactive risk assessments, performance benchmarking, continuous improvement in high‑voltage environments.
Rigorous partner selection: Suppliers and contractors must align with our safety‑first ethos.

Environment + Sustainability

750k-tonnes GHG

North America’s Largest Fleet-Electrification Initiative

Reducing greenhouse gas emissions through 18 MW charging capacity and expanding infrastructure for electric fleets.

1.5 MW Charger

Canada's First Electric-Bus Fast Charger

Installed at TTC’s Birchmount facility, featuring 20 pantograph chargers each delivering 150 kW of power.

3.05M

Funding for Energy Storage

Secured $3.05 million for battery-energy-storage and AI-driven peak shifting to support transit electrification.

2% Emissions

Low Emission Transit Programs

Leveraging Ontario’s low-emission electricity grid to reduce transportation emissions significantly.

Designing, building, operating, and maintaining infrastructure to support the TTC’s transition to a fully electrified bus fleet.
Supporting the transition to a fully electrified bus fleet by 2040.
Leveraging Ontario’s low-emission electricity grid for transit and commercial fleet programs, including TTC, Oakville Transit, Durham, Barrie, Milton, and Regina.
Reducing greenhouse gas emissions by approximately 32% of Ontario’s total through transit and commercial fleet programs.
Supporting North America’s largest fleet-electrification initiative with a focus on expanding charging infrastructure and reducing emissions.
Supporting the parent company's net-zero target by 2040 and contributing to a broader net-zero economy by 2050.

Inclusion & Diversity

Articles

Careers

Media release: At‑Home EV Charging Offering

Client Story: Powering the TTC

Role

Description

issue resolution

process optimization

recordkeeping

data management

system monitoring

stakeholder updates

Problem-solve and initiate communications protocols to resolve client issues
Optimize internal processes to improve efficiency.
Keep detailed records in a comprehensive yet digestible manner which can be shared with all stakeholders
Support recordkeeping, and data management system expansion
Work closely with PowerON clients’ EV operations teams on-site, supporting their charging operations, including but not limited to the following activities: monitoring depot bus movements, unplugging and replugging busses, communicating with stakeholders on site, keeping logs, monitoring applications for system status, communicating with remote monitors, and other charge operations-related onsite duties as required
This position provides 24/7 coverage on a rotating shift schedule.
Monitor charge and energy management software systems for issue identification and aid in troubleshooting
Provide regular updates on charging operations to key stakeholders
Work with PowerON Operations and Maintenance, as well as Energy Management teams regarding asset monitoring, performance analysis and reporting

Requirements

2+ years

ev charging

ders

energy management

communication

microsoft excel

2+ years relevant experience, whether in transit, operations, logistics/warehousing, or similar
Knowledge of any of the following is an asset: operations, EV charging, behind-the-meter DERs (battery energy storage systems, solar, etc), charge management systems, energy management systems, aggregation platforms, demand response and load management.
Excellent people and communication skills, and/or history of direct client support in English
Advanced knowledge of Microsoft Excel

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Began with a mission to deliver cutting-edge energy solutions that drive efficiency and sustainability.
Specializes in providing innovative energy management and optimization strategies across various industries.
Expertise spans multiple sectors, including energy and utilities, ensuring tailored solutions for each client.
Focus on maximizing energy efficiency has helped clients reduce energy costs and carbon footprints.
Projects range from renewable energy installations to advanced energy storage systems, catering to both commercial and industrial clients.
Work supports current energy needs while preparing businesses for a sustainable energy future.
Continues to lead in energy innovation, making a significant impact on both the local and global scale.

Culture + Values

Safety is the foundation of our operations, ensuring that every innovation in electrification aligns with our unwavering commitment to protecting people and the planet.
Health and safety is embedded in our values and operational DNA.
Every employee, contractor, and stakeholder is entrusted with the responsibility—and the right—to return home safely each day.
Leadership accountability through Joint Health and Safety Committee, fostering transparency, near‑miss reporting, proactive risk assessments, performance benchmarking, continuous improvement in high‑voltage environments.
Rigorous partner selection: Suppliers and contractors must align with our safety‑first ethos.

Environment + Sustainability

750k-tonnes GHG

North America’s Largest Fleet-Electrification Initiative

Reducing greenhouse gas emissions through 18 MW charging capacity and expanding infrastructure for electric fleets.

1.5 MW Charger

Canada's First Electric-Bus Fast Charger

Installed at TTC’s Birchmount facility, featuring 20 pantograph chargers each delivering 150 kW of power.

3.05M

Funding for Energy Storage

Secured $3.05 million for battery-energy-storage and AI-driven peak shifting to support transit electrification.

2% Emissions

Low Emission Transit Programs

Leveraging Ontario’s low-emission electricity grid to reduce transportation emissions significantly.

Designing, building, operating, and maintaining infrastructure to support the TTC’s transition to a fully electrified bus fleet.
Supporting the transition to a fully electrified bus fleet by 2040.
Leveraging Ontario’s low-emission electricity grid for transit and commercial fleet programs, including TTC, Oakville Transit, Durham, Barrie, Milton, and Regina.
Reducing greenhouse gas emissions by approximately 32% of Ontario’s total through transit and commercial fleet programs.
Supporting North America’s largest fleet-electrification initiative with a focus on expanding charging infrastructure and reducing emissions.
Supporting the parent company's net-zero target by 2040 and contributing to a broader net-zero economy by 2050.

Inclusion & Diversity

Articles

Careers

Media release: At‑Home EV Charging Offering

Client Story: Powering the TTC