Mortgage Manager

Description

• Creates and maintains custom reports
• Coordinates with Family Services Department to implement delinquency policies
• Monitors loss-mitigation payments to ensure terms are followed
• Reports homeowner payment history to Credit Reporting Bureau monthly
• Initiates foreclosure proceedings with affiliate attorney (with the support of Director of Family Services)
• Collaborates with Chief Financial Officer on monthly reconciliations
• Maintains files in accordance with record retention policies such as:
• Processes monthly payments
• Notifies affiliate attorney of bankruptcy filings
• Coordinates software updates
• Executes loss mitigation and foreclosure prevention policies with homeowners facing issues such as delinquency, refinancing, bankruptcy, and foreclosures
• Reports status of mortgages to internal and external stakeholders
• Supports annual audits by preparing the following items:
• Manages all mortgage accounts
• Administers FICS mortgage software environment and eStatus client portal
• Administers mortgage escrow accounts. Ensures property taxes, HOA fees, homeowners’ insurance, forced placed insurance, escrow refunds, and escrow vendor payments, are paid on time. Monitors escrow shortages, insurance claims, and performs escrow analysis on a regular basis

Requirements

• Ability to work in a team environment and creatively address challenges
• Ability to manage detailed information, records, and maintain confidentiality must be able to meet the minimum requirements to maintain a Qualified Loan Originator certification.
• Demonstrates commitment and strict adherence to best ethical practices and laws such as, but not limited to Fair Housing Act, Equal Credit Opportunity Act, Fair Credit Reporting Act,
• Proficient knowledge of FICS Loan Servicer system
• Excellent oral and written communication skills and the ability to communicate with people of diverse backgrounds
• Proficient with Microsoft Office
• Ability to manage and prioritize multiple tasks
• Tennessee Mortgage Loan Originator Training
• Proficient with QuickBooks Enterprise
• Bachelor’s degree in accounting or finance or equivalent practical experience that provides candidate with requisite knowledge skills and abilities

Benefits

• Mortgage confirmation letters
• Habitat for Humanity International Loan Origination
• Mortgage balance listing
• Annual Credit Reporting Training
• Mortgage aging stats
• Annual FICS reconciliation
• Late fee letters

Training + Development

Interview process

Visa Sponsorship

Security clearance