Sales Operations Analyst

Description

• Supporting the Customer Relationship Management (CRM) tool
• Supporting Sales demand creation campaigns
• Providing accurate and up-to-date visibility of the sales team’s performance
• Calculating performance comparisons for analysis (such as a Year-Over-Year customer analysis)
• Managing the Sales Incentive Plan
• Additional responsibility may include supporting analysis and initiative requests by the CEO, COO, and HR.
• Managing the forecasting process and tracking forecasting accuracy
• Analyzing sales data to determine trends and best next steps
• Assist in the contract lifecycle management of our customers

Requirements

• Soft Skills: Strong interpersonal skills, effective communication, problem-solving abilities, adaptability to changing environments, leadership qualities, and a customer-centric mindset.
• Excellent project management and cross-functional communication skills.
• Bachelor’s degree preferably in Business Administration, Marketing, or a related field.
• Experience Level: 2+ years of experience in sales operations, business analysis, or related roles within the sales domain. Experience in managing cross-functional teams is preferred.
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
• Educational Requirements: Bachelor’s degree in Business Administration, Sales, Marketing, or related field. Additional certifications in Sales Operations or Project Management are advantageous.
• Technical Skills: Proficiency in CRM systems, data analytics tools, Excel, Salesforce, BI tools, and other relevant technologies to drive data-driven decision-making and optimize sales processes.
• Industry Knowledge: In-depth understanding of sales processes, sales methodologies, market dynamics, competitor analysis, and regulatory compliance within the industry.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance