Front Desk/Data Entry Specialist

Gtangible Corporation

Service‑disabled, veteran‑owned small business delivering national security, program, and mission support to U.S. government.

Front desk and data entry support for military family readiness center.

20 days ago ago

Expert & Leadership (13+ years)

Full Time

Hanscom AFB, MA

Onsite

Company Size

46 Employees

Service Specialisms

Program Protection (Security)

Information Assurance

Interoperability

DIACAP

Program Security Managers

CIP & Automated Security Systems

Construction Management and Engineering Technicians

Human Capital Development

Sector Specialisms

Information Systems Security

Information Assurance

Computer Network Defense

Network Engineering

Systems Administration

IT Customer Support

Communications Security

Physical Security

Role

What you would be doing

sign‑in

usage report

reception

data entry

class scheduling

front desk

Ensure all clients completely sign-in and generate a monthly client usage report in the format established by M&FRC management.
Provide reception services for M&FRC Reception Center visitors/clients and accomplish customer service and administrative duties;
Provide data entry into web-based systems, AFFIRST and Department of Defense (DOD) TAP systems;
Schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues;
Maintain the orderly and clean appearance of the Front Desk;

What you bring

data entry

microsoft office

driver's license

military service

customer service

high school

Strong working knowledge and capability to operate data entry device(s);
Must be proficient in applying and troubleshooting Microsoft Office Suite applications to include MS Windows, MS Word, MS excel, MS PowerPoint and MS Edge and or Chrome;
Valid U.S, Driver's license
Prior US military service, preferred
Possess organizational, personnel management, conflict resolution, and customer service skills and/or experience
Fluently speak, comprehend, read, and write the English language with strong communication skills
Knowledge and experience providing quality customer service to Government employees, military personnel, contractors, and/or visitors -- Minimum of one-year experience working in customer service;
High School Diploma or equivalent
Experience with the Government web-based systems AFFIRST and DoD TAP is a plus
Have a basic understanding of military protocol, support group organizations, understanding of family systems in a military setting, and poses the ability to communicate and work effectively with a diverse population;

Benefits

National Security Programs

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

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Company

Overview

$6.3M contract

DHS FLETC support award

Secured a five-year federal contract to support training and leadership programs for the Department of Homeland Security.

Founded in 2009, began as a veteran-led firm combining military insight with agile support services.
Registered as a service-disabled veteran-owned small business with Delaware incorporation and CAGE code for government contracting.
Delivers national security programs, administrative/program management, and mission/warfighter support across CONUS and OCONUS.
Over the past decade, secured multi-million-dollar contracts.
Typical projects include information assurance, network defense, logistics, training development, and theater security cooperation.
Expanded into international program support and energy-focused organizational development.
Maintains small-business agility with big-agency impact.

Culture + Values