Changi Airport Group operates and develops Singapore's Changi Airport, specializing in air travel.
Lead and manage business continuity and crisis response for airport operations.
2 days ago ago
Expert & Leadership (13+ years)
Full Time
Singapore, Singapore
Onsite
Company Size
20,000 Employees
Service Specialisms
Airport Operations
Terminal Services
Airside Operations
Aviation Services
Property Development
Project Management
Facilities Management
Engineering Services
Sector Specialisms
Airport Operations
Air Hub Development
Commercial Activities
Airport Emergency Services
Foreign Airport Investment and Management
Security Operations
Video Surveillance Systems
Special Cargo & Pharmaceuticals
Role
Description
exercise planning
bcm leadership
crisis training
stakeholder coordination
risk mitigation
facility oversight
Plan, coordinate, and oversee the conduct of exercises aimed at validating emergency and business continuity plans.
Lead and monitor emergency response and business continuity plans across CAG’s operational domains.
Manage and mentor a team to achieve the team’s objectives and ensure alignment with CAG’s Business Continuity Management System (BCMS) framework and strategic objectives.
Champion a crisis-ready mindset, fostering a culture of resilience and preparedness throughout the organization.
Develop and maintain a structured framework to train and familiarize staff with emergency response and business continuity plans.
Ensure competency development through structured training, rotation, and external engagement for team members.
Provide strategic direction and operational oversight to the BCP team.
Facilitate cross-functional collaboration, ensuring that business continuity strategies are embedded across departments.
Represent CAG at emergency exercises, ensuring CAG’s interests and protocols are well-articulated.
Work closely with airport stakeholders and government agencies to collaborate in times of crisis and disruptions.
Oversee and maintain crisis management facilities, ensuring readiness and operational integrity.
Collaborate with airport stakeholders to identify risk areas, propose mitigations to minimise any disruption to critical airport operations.
Lead performance evaluations, after-action reviews, and improvement planning for the BCMS programme.
Lead evaluations of the airport’s critical systems, to adopt a resilience by design mindset.
Requirements
leadership
bachelor's
7+ years
business continuity
crisis management
interpersonal
Proven leadership skills with experience in managing and developing cross-functional teams.
Bachelor’s degree, with a minimum of 7 years of relevant experience in crisis management and/or business continuity planning within a large organisation.
Strong interpersonal skills to effectively manage relationships with key stakeholders, including regulators and government agencies.
Proven leadership capabilities in managing cross-functional teams and driving enterprise-wide resilience initiatives.
Extensive knowledge or working experience in business continuity, crisis management, and emergency planning.
Experience in team leadership and people management is essential.
Extensive knowledge or working experience in business continuity, crisis management, and emergency planning within a large organization.
Self-motivated and independent, with a demonstrated ability to multi-task and perform in high-pressure environments.