At E.ON Next, we’re determined to make new energy work for everyone.
At E.ON Next, we make new energy work. We want to do that by helping remove the barriers of the energy transition, so that our customers can reduce both their bills and their environmental impact, by saving CO2. We’re E.ON Next. Join our UK-based team on a mission to bring feel-good energy to everyone.
This role focuses on applying analytics and data science to call demand volume, channel demand, demand forecasting, and initiatives that optimise operations. You’ll work in a matrix organisation, partnering closely with Operations, Digital and Commercial teams to ensure data-driven decisions support real business outcomes.
As a Senior Data Scientist in the Customer Contact team at E.ON Next, you’ll use data to improve customer experience, agent performance, and operational efficiency across our contact operations.
We’re especially keen to hear from candidates with contact centre or operational analytics experience. If you don’t have direct domain experience, we’ll also consider Senior Data Scientists who’ve grown from an analyst or strategic insight background, with strong evidence of turning analysis into action.
🏆 Sunday Times Best Place to Work 2025 | Inclusive Top 50 UK Employers
📌 Hybrid working | Excellent benefits | Career development & flexible working