Application Engineering Manager

Description

• Provide project review, design and the development of testing procedures on new and existing products.
• Works with sales, customers, and trade groups to understand the technical aspects of the products in the marketplace and drive product improvements
• Develop and implement key process improvement
• Develop presentations and provide training for internal sales and spec. engineers and external customers including contractors, consultants and distributors
• Provide customers with layout recommendations based on customer-provided facility drawings
• Work cross functionally with BU personnel including design engineers, product managers, QC, and others on issues regarding schedule, quality, and customer challenges
• Attention to Detail - Ensure accuracy in work product, documentation, and processes to maintain high standards
• Participating in and contributing to Product Development Initiatives (PDI) and Product Profit Loss (PPL)
• Train, mentor, and facilitate staff assuring all have an opportunity for personal development and advancement. Plans, assigns, and directs work. Appraises performance, rewards and disciplines employees. Manages department budget.
• Driving product feature improvements and facilitate new product development
• Produce communication materials to promote and train customers on technical features of Leviton products
• Develop, conduct, and report product performance results to management on validation testing of new and existing products
• Develop tools which aid customers in finding answers to technical queries
• Customer Service - Provide excellent service to internal and external customers
• Work with fiber cabling systems and polarity options
• Develop instruction sheet content, application notes, and technical bulletins
• Review customer requirement / specifications and identify proper solutions to meet the requirements
• Responds to customer needs, challenges, and issues with possible resolution. Maintains accurate customer complaint reports and reports to the Senior Leadership Team on a regular basis
• Provide demonstrations to customer base with knowledge of copper and fiber product lines
• Test copper and fiber solutions for specific needs and requirements

Requirements

• Bachelor’s degree in mechanical or electrical engineering or related engineering field required
• Minimum of 5 years in managing engineers
• Minimum 8 years of technical support, applications, technical sales or engineering experience required
• Leadership - Ability to lead, manage, motivate, and mentor team to drive towards success and foster a culture of excellence
• Communication - Excellent verbal and written communication skills to effectively interact with coworkers, along with internal and external customers and key stakeholders
• Visio and Autocad required
• Full understanding of data center architecture and cabling topologies with design level expertise
• Data Center certification preferred
• Prior experience in design, estimation, and installation of networking products preferred
• Copper and fiber background with understanding of electrical and light transmission required
• Copper and fiber background, understanding of manufacturing processes and equipment required
• BICSI RCDD certification preferred
• Telecommunication Industry standards knowledge

Benefits

• Up to 11 paid Holidays
• 401(k) Program with employer matching contributions. Participation begins immediately upon hire; employer match begins after 1 year of service
• Up to 18 days Paid Time Off
• Life, Disability, Accident and Critical Illness insurance options
• Medical (with an HSA option), Dental, Vision and Rx coverage beginning the 1st day of the month following your start date

Training + Development

Interview process

Visa Sponsorship

Security clearance