HTS Engineering - Heat Transfer Solutions
We are a full-service HVAC distributor providing custom solutions for commercial, institutional & industrial sectors.
14 hours ago
$57,000 - $60,000
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years)
Full Time
Toronto, Ontario, Canada
Office Full-Time
Company Size
1,001-5,000 employees Employees
Service Specialisms
Sector Specialisms
Description
event planning
logistics management
content creation
social monitoring
metrics reporting
stakeholder alignment
The Customer Experience, Events & Social Media Specialist brings the HTS brand to life through high‑quality customer experiences, well‑executed events, and engaging social media content. This role plans and delivers customer, partner, and employee events while managing the day‑to‑day social media presence, directly influencing customer engagement, brand visibility, and overall experience quality across both in‑person and digital touchpoints.
- Plan and execute customer, partner, and employee events from concept through post‑event follow‑up.
- Manage event logistics, including venue coordination, vendor relations, material production, registration, and on‑site support.
- Collaborate with internal stakeholders to align events with business objectives and audience needs.
- Maintain a centralized events calendar and coordinate timelines, inputs, and approvals.
- Track and report event performance metrics such as attendance, engagement, and participant feedback.
- Own the social media content calendar and posting schedule to support the company’s strategy.
- Create and publish original content (graphics, short‑form video, written posts) for LinkedIn, Instagram, and Facebook.
- Capture photos, video, and stories at events and in the field for use across digital channels.
- Monitor social media channels, respond to comments and messages, and foster community engagement.
- Track basic engagement metrics and contribute insights for content optimization.
- Utilize project management and marketing tools to manage tasks, deadlines, and approvals.
Requirements
canva
adobe creative
hubspot
clickup
event coordination
b2b
Ideal candidates have 4–6 years of experience in event coordination, customer experience, or marketing execution, preferably in a B2B setting. They must be skilled in managing social media accounts, creating visual and written content, and using tools such as Canva, Adobe Creative Suite, HubSpot, ClickUp, or Asana. Strong organizational, written, and verbal communication abilities, coupled with attention to detail, are essential.
- Possess 4–6 years of event coordination, customer experience, or marketing execution experience (B2B preferred).
- Demonstrated ability to produce visual and written content; portfolio or work samples preferred.
- Proficient with content creation tools (Canva, Adobe Creative Suite, video editing software).
- Experience with marketing automation and CRM platforms (e.g., HubSpot) and project management tools (e.g., ClickUp, Asana).
- Familiarity with ERP systems is a plus.
- Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- Excellent written and verbal communication skills with meticulous attention to detail.
Benefits
HTS offers a competitive salary ($57k‑$60k) along with growth opportunities, training, and employee recognition awards. Benefits include a comprehensive package (health, vision, dental, EAP), paid time off, on‑site parking, company events, incentive trips for meeting sales targets, and a commitment to diversity, inclusion, and accessibility for all candidates.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
Your success is our success. With 16 offices in Canada and the United States, full-service HVAC&R equipment distributor HTS has grown significantly since its 1992 founding. The reason? A single focus on creating success for all those involved with cooling and heating decisions – from selection, design and purchase, to installation and maintenance. Architects, engineers, building owners, general contractors, mechanical contractors and facilities maintenance teams ─ as well as the leading manufacturers we represent ─ routinely turn to HTS for Real Solutions to issues ranging from energy efficiency and environmental issues to building economics and comfort for building occupants. But more compelling, they turn to HTS because they know we understand their unique viewpoints, needs and concerns and are able to provide insight and manage projects in a way that both the project and the people involved achieve pre-established goals. Our industry experience spans industrial, institutional, commercial and residential projects of all sizes throughout the US and Canada. The HTS parts department provides our locations with unparalleled customer service and support for the dozens of manufacturers and hundreds of parts we proudly represent. Our Departments (vary by location): Custom Equipment Sales Airside Products Group Building Automation FIT Building Service Parts HTS Partners: Choice Partners