Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions
Acknowledge every customer, ascertain their needs and wow them with quick and efficient service
Support business initiatives to increase sales, margin & service as required
Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs
Provide advice on products and solutions with particular attention to cross-selling packages and services
Requirements
industry experience
sales
customer service
Industry experience is desirable but not essential
Strong Sales and Customer Service skills and experience
Benefits
Generous employee discounts
Discretionary bonus
Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
Access to discounts with hundreds of your favourite high street and online retailers
A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
Retirement savings plan
Life assurance
Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
Training + Development
Information not given or found
Interview process
in-house recruitment team will arrange an interview after a successful application.
Visa Sponsorship
Information not given or found
Security clearance
ban the box employer; criminal convictions considered case‑by‑case.
Company
Overview
170 years
Company History
Operational and evolving in the UK market for a significant period.
With a vast network of branches across the country, serves a wide range of construction projects.
Offers an extensive product portfolio, ranging from timber and plumbing supplies to building materials and tools.
Specializes in sectors such as residential, commercial, industrial, infrastructure, and energy.
Known for providing tailored solutions with a focus on quality and service.
A trusted partner, having supplied products to iconic buildings and landmark projects.
Prides itself on expert knowledge across its materials, helping clients choose the right products.
Culture + Values
Safety is a top priority
Customer satisfaction is a focus
Committed to continuous improvement
A team-driven business
Act with integrity
Passionate about providing sustainable solutions
Environment + Sustainability
Net zero by 2050
Carbon Emission Target
Achieving net zero carbon emissions by a significant future date, marking a commitment to sustainability and climate action.
Over 90%
Responsibly Sourced Products
A substantial majority of products are sourced responsibly, reflecting a dedication to ethical and sustainable practices.
Aiming to reduce carbon emissions in supply chain operations
Committed to supporting circular economy principles, including waste reduction and recycling
Promoting sustainable building materials and energy-efficient solutions
Inclusion & Diversity
26% Leadership Roles
Women in Leadership
Reflects the proportion of women in leadership positions within the company, highlighting gender representation at senior levels.
Jewson has a comprehensive diversity and inclusion strategy to create a fair and inclusive workplace for all employees.
The company actively pursues attracting diverse talent through strategic partnerships and innovative recruitment methods.