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IT Systems Support Specialist
Actalent
Providing day-to-day operational support for the stability, performance, and reliability of systems infrastructure, with a focus on SQL, ERP systems, and solving technical challenges.
21d ago
$29.81 - $37.5
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Jacksonville, FL
Onsite
Company Size
5,000 Employees
Service Specialisms
Technical consultation
Performance analysis
Physical development
Injury prevention and recuperation
Sports psychology
360° Marketing
Consultancy with clubs and sporting entities
Legal services
Sector Specialisms
Utilities
Power
Automotive
Food and Beverage
Consumer Products
Industrial Goods
Manufacturing
Mechanical Engineering
Role
What you would be doing
erp support
erp configuration
erp upgrades
database maintenance
docker deployment
user support
- Ensure data integrity and compliance with internal controls and industry regulations.
- Provide first-line support for ERP users across manufacturing, finance, inventory, and operations departments.
- Troubleshoot and resolve ERP-related issues, coordinating with Syspro support when necessary.
- Support reporting and data extraction needs using ERP tools and participate in cross-functional projects to enhance ERP functionality and business efficiency.
- Assist in ERP upgrades, module implementations, and integrations with other systems such as CRM, MES, and WMS.
- Collaborate with internal stakeholders to analyze business requirements and configure ERP modules accordingly.
- Deploy and manage applications in Docker containers, optimizing Docker configurations for development and production environments.
- Develop and maintain documentation for ERP configurations, workflows, and user training materials.
- Maintain and optimize the ERP database, including backups, performance tuning, and patch management.
What you bring
windows/linux
erp workflows
system integration
scripting
database sql
cloud platforms
- Solid understanding of Windows and/or Linux server environments.
- Experience working with third-party IT vendors and managing vendor relationships.
- Strong understanding of ERP workflows and modules in manufacturing, including BOMs, work orders, inventory, production planning, and General Ledger.
- 2+ years of experience in a Systems Engineer, IT Operations, or similar role.
- Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent experience.
- Experience with system integrations and API usage.
- Experience with Syspro customization tools such as e.net Solutions and Workflow Services.
- Knowledge of reporting tools such as Crystal Reports or Power BI.
- Excellent problem-solving skills and attention to detail.
- Experience with scripting languages.
- Strong communication and collaboration abilities with technical and non-technical teams.
- Experience with data integration tools and APIs.
- Proven experience in database management with strong SQL skills, including the ability to write complex queries, stored procedures, and perform performance tuning.
- Knowledge of cloud platforms like Azure or AWS and hybrid environments.
- Hands-on experience with ERP systems and integrating custom applications with ERP.
- Understanding of manufacturing processes and lean principles.
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Health Spending Account (HSA)
- Medical, dental & vision
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Critical Illness, Accident, and Hospital
- Short and long-term disability
- Transportation benefits
- Employee Assistance Program
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks may be required for this role
Company
Overview
$1.3B Annual Revenue
Revenue Figure
Generated annually through a network of technical and consulting services.
27,500+ Consultants
Consultants Network
Comprises a global network of expert professionals across industries.
- Born in July 2021 by merging Aerotek’s engineering & sciences arm with EASi, Actalent emerged as a focused engineering-and-science partner.
- Backed by Allegis Group, it drives scale and speed to market via contract, managed, and technical services.
- Headquartered in Maryland with global reach, it deploys specialized teams across North America, Europe, and APAC on Fortune 500 projects.
- Typical engagements span EV design, vaccine development, lab services, clinical research, and infrastructure systems.
- Expertise covers a wide spectrum: aerospace, defense, healthcare, manufacturing, software systems, environmental and civil engineering.
- We empower people to realize their full potential by providing opportunities to grow and learn.
- We build lasting relationships based on trust, integrity, and respect.
- We champion innovation, continuously seeking creative solutions.
- We are committed to delivering exceptional results for our clients and employees.
- We foster a collaborative environment where team members contribute to collective success.
2050
Target Year
The company has set a goal to achieve net-zero emissions by the year 2050.
- focused on reducing its carbon footprint and enhancing environmental sustainability.
- committed to making energy-efficient investments and improving operational practices for sustainability.
- focuses on reducing waste and increasing recycling in its operations.
- This company prioritizes creating an inclusive workplace where diverse perspectives are valued.
- The organization strives to increase gender diversity and empower women at all levels.
- The company regularly monitors and tracks progress on gender-related diversity goals.
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