Affordable Housing Assistant Community Manager

Description

The Assistant Community Manager supports the Community Manager by overseeing daily operations and financial functions of a housing community. The role includes rent collection, cash‑flow optimization, and full‑cycle management of personnel, leasing, maintenance, administration, and risk when the Community Manager is absent.

Financial duties involve posting all resident payments, reconciling receivables, monitoring bad debt, issuing late notices, processing evictions, and completing month‑end closing and reporting. The Assistant Community Manager also ensures the property meets budgeted revenue, expense, and Net Operating Income targets while maintaining accurate resident records.

Personnel responsibilities include regular on‑site attendance, recruiting, hiring, training, coaching, and evaluating staff in line with Asset Living’s benchmarks. The manager promotes a harmonious work environment, enforces company policies, and provides ongoing guidance.

Leasing tasks require implementing marketing strategies, handling resident complaints, developing retention programs, and effectively showing, leasing, and moving in prospective residents. Accurate documentation and timely follow‑up are essential.

Administrative duties cover delivering excellent customer service, overseeing maintenance request turnaround, conducting property inspections, and managing supplies and vendor contracts economically. The manager also assists with supervision of all business functions related to operations.

• Post resident payments, reconcile daily receivables, and handle month‑end closing.
• Track delinquent accounts, issue notices, and coordinate evictions.
• Achieve budgeted revenue, expenses, and Net Operating Income targets.
• Recruit, train, coach, and evaluate on‑site staff while enforcing company policies.
• Implement marketing plans, manage resident complaints, and run retention programs.
• Show, lease, and move‑in prospective residents with accurate documentation.
• Oversee maintenance requests, conduct property inspections, and ensure timely repairs.
• Manage vendor contracts, supplies, and equipment cost‑effectively.
• Maintain accurate resident files and perform regular audits.
• Physical duties include lifting up to 25 lb, climbing ladders, working in varied environments, and availability for overtime, weekends, and night calls.

Requirements

Candidates with at least one year of experience in affordable‑housing programs such as LIHTC, HUD Section 8, USDA Rural Development, or HOME funds are preferred. Relevant certifications (e.g., HCCP, COS, BOS) are advantageous but not required.

Education requirements range from a high school diploma or equivalent to a bachelor’s degree, with two years of housing‑industry experience preferred. Candidates must possess basic computer skills and a working knowledge of Fair Housing laws and OSHA regulations.

Physical demands include standing or sitting for long periods, climbing ladders or stairs, lifting up to 25 lb, operating machinery or motor vehicles, and working in varied weather conditions or confined spaces. Flexibility for overtime, weekends, and night‑call emergencies is required.

• Required: ≥1 year affordable‑housing program experience; high school diploma (BA preferred); basic computer proficiency; knowledge of Fair Housing and OSHA.

Benefits

Asset Living is a third‑party management firm founded in 1986 that partners with owners to create thriving communities across the United States. Its portfolio spans multifamily, single‑family rentals, affordable housing, build‑to‑rent, active‑adult and student housing divisions.

Compensation is based on skill set, experience, and certifications, and includes a comprehensive total‑rewards package: medical, dental, vision, life, accidental, and disability insurance; 401(k) with employer match; paid sick days and holidays; and potential commission or performance bonuses.

The position offers a salary of $20 per hour and may evolve over time; additional duties may be assigned at the supervisor’s request.

• Benefits: medical, dental, vision, life, accidental, disability insurance; 401(k) match; paid sick days, holidays; commission and performance bonuses.

Training + Development

Interview process

Visa Sponsorship

Security clearance