Manufactures insulation, roofing, and engineered products for commercial, residential, and industrial sectors.
The Account Specialist manages customer orders from inquiry through paid invoice, resolves shipping and pricing errors, and researches customer complaints. This role partners with account management, plant, sales, and transportation groups to maximize sales and profitability while providing world‑class customer service.
Successful specialists excel at prioritizing multiple tasks in a fast‑paced environment, applying analytical problem‑solving skills, and delivering friendly, efficient phone support. They show ambition, collaborate well on teams, and have project‑management experience within the construction industry.
Candidates should have a high school or technical diploma with five years of customer‑centric experience, or a bachelor’s degree with one year of relevant experience. Intermediate Microsoft Office skills, strong written and verbal communication, and meticulous attention to detail are essential.
The base salary for this role ranges from $54,200 to $74,500 annually, with actual pay determined by experience, skills, and education. The position also qualifies for an incentive bonus.
Benefits include comprehensive medical, dental, vision, and wellness plans, a 401(k) with a sizable company match, paid vacation, sick and parental leave, life and disability insurance, and an employee assistance program. Additional offerings comprise health, flexible, and dependent‑care spending accounts, tuition reimbursement, a mentoring program, and soft‑ and hard‑skill training.