RECONSTRUCTION COORDINATOR

Company logo
Highground
A national platform offering 24/7 emergency water, fire, mold damage cleanup and reconstruction services.
Coordinate reconstruction tasks, manage emails, schedules, and supplement status.
2 days ago ago
Junior (1-3 years)
Full Time
Irving, TX
Field
Company Size
- Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Reconstruction
Trauma & Biohazard Cleanup
Role
What you would be doing
assessment scheduling
drop list
site visits
status report
email review
phone support

7. Assist with Scheduling Assessments: Collaborate with the team to schedule assessments or initial walk-throughs, ensuring proper coordination and allocation of resources.

5. Review "Drop List": Review and follow up on unscheduled assessment appointments as per the "drop list" to maximize efficiency.

4. Assessment Site Visit: Conduct assessment site visits at 60 days of employment to gain a better understanding of the field operations.

8. Supplement Status Report: Maintain and update the Supplement Status report to keep all stakeholders informed of the progress of supplement requests.

1. Review and Clear Construction Emails: Regularly review and clear construction-related emails, ensuring all relevant information is appropriately recorded.

2. Answer Phones When Needed: Assist in answering phones and providing support as required, ensuring a high level of customer service.

6. Prescreen Scheduled Assessments: Pre-screen scheduled assessments to ensure that they meet the necessary requirements, preventing unnecessary expenditure of resources on small projects.

What you bring
xactimate
office software
organizational
restoration
customer service
fast‑paced

3. Xactimate Level 1 Certification: Obtain Xactimate Level 1 certification within 90 days of employment to effectively work with Xactimate software.

  • Ability to adapt to a fast-paced work environment.
  • Proficiency in using standard office software and tools.
  • Strong organizational skills and attention to detail.
  • Prior experience in a similar role within the restoration or construction industry is a preferred.
  • Demonstrated ability to consistently follow through on tasks and projects, exhibiting a high level of persistence and commitment to achieving goals.
  • Xactimate Level 1 certification or the ability to obtain it within 90 days of employment.
  • Excellent communication and customer service skills.
Benefits

Bonus Potential

401k with company matching

Paid Vacation, Sick time and Holidays

Health Insurance (including Vision, Dental, Long/Short term Disability)

All tools and supplies are provided

Advancement Potential

Training + Development
Information not given or found
Company
Overview
Founded 2020
Year Established
This company was established in 2020, marking the beginning of its journey to unite independent restoration brands under a single national platform.
Over 12 States
U.S. Presence
The company operates in a significant portion of the U.S., leveraging its national resources while maintaining a strong local execution strategy through its acquired brands.
  • Backed by private equity (Trivest, later Knox Lane), the company has grown through strategic acquisitions across the U.S.
  • It provides round-the-clock emergency response for water, fire, smoke, and mold damage, paired with full reconstruction.
  • Typical projects range from residential flood and mold remediation to large-scale fire damage rebuilds.
  • By preserving local brand identities, HighGround empowers founders to scale while accessing shared tech, analytics, and insurance-claims support.
  • Operating in over a dozen states, the company blends national resources with local execution via brands like Rocky Mountain, Allklean, Allphase, and Same Day.
  • Financial backing from Trivest and Knox Lane fuels expansion in digital marketing, M&A, and operational efficiency.
  • Unusual fact: despite rapid growth, it maintains family-brand autonomy—turning chaos into calm without rebranding acquired companies.
Culture + Values
  • Do What’s Right
  • Take Ownership and Pursue Excellence
  • Be a Team Player
  • Leave It Better Than You Found It
  • Enjoy Life
Environment + Sustainability
  • Leave it better than you found it—core belief emphasizing respect for natural resources and building lasting, efficient solutions
  • Commitment to implementing long‑term solutions and continual learning for sustainable development
  • No publicly stated net‑zero target date or formal emissions goals available on corporate channels
Inclusion & Diversity
50% Women Leaders
Leadership Diversity
Half of the leadership team is comprised of women, reflecting a commitment to gender balance in top roles.
40% Female Workforce
Gender Distribution
The overall workforce is 40% female, with a notable 28% representation in the tech team.
50-50 Gender Goal
Diversity Target
Aiming for gender parity across all departments, with several already achieving or surpassing this balance.
6x User Growth
Global Expansion
Annual user growth has increased six-fold, alongside expansion into 52 countries and projections for 84 by year-end, showcasing the benefits of a diverse workforce.
  • Assessment-based hiring for tech roles to reduce unconscious bias.
  • Leaders actively monitor each other’s biases and foster environments where everyone’s input is meaningful.
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