Control Room Manager

Join the team delivering the future of clean energy. As the Control Room Manager at Nexamp—America’s #1 community solar provider—you’ll play a critical leadership role in overseeing 24/7 real-time operations of a rapidly expanding fleet of distributed and utility-scale renewable energy assets.

You’ll lead a dedicated team of operators responsible for the safe, efficient, and compliant operation of Nexamp’s solar and energy storage systems—while maximizing energy savings for our customers. This includes managing day-to-day shift operations, enforcing operational procedures, supporting performance management, and ensuring alignment with company policies, NERC standards, and ISO market rules.

In this role, you’ll serve as the primary escalation point for operational issues, collaborate cross-functionally to optimize system performance and market participation, and foster continuous improvement to drive scalability and reliability. You’ll also play a key role in onboarding, training, and developing team members—supporting both individual growth and Nexamp’s continued expansion.

• Holds the team accountable for meeting corporate Key Results (KRs) and team Key Performance Indicators (KPIs) related to asset uptime, responsiveness, and operational reliability.
• Ensures compliance with all applicable Nexamp policies, NERC reliability standards, and ISO market rules, particularly in ISO-NE, NYISO, and PJM territories.
• Maintains team qualifications and certification requirements, ensuring Dispatchers are prepared to manage high-voltage systems, market participation, and regulatory expectations.
• Manages team performance by mentoring Dispatchers and Distributed Generation Operators (DGOs) by delivering training, coordinating schedules, and fostering a culture of continuous improvement in a 24/7 operational environment.
• Coordinates real-time operations using SCADA and energy management systems to monitor performance, diagnose issues, and direct timely resolution of alarms, outages, or anomalies.
• Drives process standardization and improvement, developing and refining workflows, documentation, and system usage to support safe, efficient, and scalable operations.
• Serves as the primary escalation point for operational issues, providing steady leadership during abnormal or emergency conditions and maintaining situational awareness.
• Collaborates cross-functionally with Clean Energy Deployment, Asset Management, Field Services, Energy Market Optimization, and SCADA/IT teams to optimize asset performance, customer savings, and revenue generation.
• Monitors operational data and trends, identifying system or procedural deficiencies and initiating corrective actions to enhance performance and reporting accuracy.
• Communicates effectively with internal stakeholders, utilities, and market operators, providing timely updates on major events, outages, or system issues.

• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.
• Proven ability to manage multiple competing priorities in a fast-paced, real-time operations environment.
• ⁠High School diploma or GED equivalence. Preference will be given to those that have a Bachelor’s degree in Electrical Engineering, Energy Systems, Operations Management, or related field (or equivalent experience).
• Detail-oriented and disciplined, with a methodical approach to work execution and documentation.
• Willingness to work occasional 12-hour shifts and provide flexible coverage during emergencies or critical operational periods.Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Strong analytical skills with the ability to interpret numerical data, identify trends, and support internal and regulatory reporting requirements.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.
• Working knowledge of electrical systems; certification or prior experience operating high-voltage facilities is a strong plus.
• Demonstrated experience with power generation technologies, preferably within the renewable energy sector (solar PV and battery storage experience highly regarded).
• Adaptable to change, capable of leading through operational growth and evolving procedures.
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
• Experience with plant or fleet-level SCADA systems is highly desired, with the ability to troubleshoot, interpret, and act on real-time data.
• 5+ years of relevant experience in power generation, transmission, distribution, or grid operations, including at least 2 years in a supervisory or lead role within a 24/7 rotating shift environment.
• Previous experience engaging and inspiring teams to excel while focusing on the growth and well-being of team members.
• Proficient with operational and analytical software tools, including Microsoft Excel, Word, and database platforms such as Microsoft Access or similar. Familiarity with PI System (OSIsoft) is a plus.

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world.

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!